Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
499 reviews
New World DiamondsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We have set out to reshape the way our culture thinks about diamonds, designing a personal and unique expression for the way we honor that special someone, celebrate our friends, express love or how we acknowledge unique moments. We find inspiration in Mother Nature, all things unique, bold colors, and people like you. We share a common belief that life’s moments should be celebrated, no matter how big or small. We’re not here to tell you how to use a diamond, or when to give a diamond, or tell you how precious a diamond truly is; we’re here with you to create a timeless story. Diamonds for all.
New World Diamonds (newworlddiamonds.com) has 499 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 448 reviews with 5 stars · Clear filters
The vivid pink diamond I purchased for my wife is gorgeous! The picture on-line only showed a bit of its full beauty. Wow!!! Thanks!
By Rich O.
Response from New World Diamonds· Oct 18, 2022
Hi Rich, Thank you so much for choosing and reviewing us. Glad to know that you and your wife liked the pink diamond. Agreed pictures never do the stones justice. Have a great day ahead!
Great customer service and the stone I bought, Blue Diamond was beautiful. I would recommend them. Bruce G
By Bruce G.
Response from New World Diamonds· Oct 18, 2022
Hi Bruce, Thank you so much for choosing and reviewing us. Glad to know that you liked the product and a great customer service experience. Keep shinning and shopping with us. Have a great day ahead!
My jeweler's jaw dropped at the sight of my new tennis bracelet. I took it in to have s safety chain attached. All he saw, all I see, all EVERYONE sees is a sparkling line of beautiful white diamonds. This is the most gorgeous piece of jewelry in my collection. I love it!
By Iris D.
Response from New World Diamonds· Sep 10, 2022
Greetings Iris, Thank you so much for choosing and reviewing us. Glad to know that you liked the product and also had a seamless shopping experience. Keep shining and shopping with us. Please share images whenever you can. Have a great day ahead!
Amazing experience and a wonderful product. I have purchased from them multiple times. They also have the best price \ value.
By DW
Response from New World Diamonds· Sep 10, 2022
Greetings DW, Thank you so much for choosing and reviewing us. Glad to know that you liked the product and also had an seamless shopping experience. Keep shinning and shopping with us. Have a great day ahead!
The 5 carat blue and white diamond tennis bracelet that I ordered was even more beautiful in person than what was shown on your website. This was my first purchase from New World Diamonds and being leary about my purchase, Theresa, the manager made me feel more at ease and even sent me a phone picture of the bracelet so I could see what I was actually receiving. The stone quality is magnificent and did not disappoint!! Thank you - I am looking forward to being a regular customer.
By Valerie T.
Response from New World Diamonds· Sep 10, 2022
Greetings Valerie, Thank you so much for choosing and reviewing us. We are sure that the tennis bracelet will look amazing on you. Glad to know that you liked the product and also had a seamless shopping experience. Keep shining and shopping with us. Have a great day ahead!
My new fiancé absolutely loves her new ring!!
By Kyle H.
Response from New World Diamonds· Sep 10, 2022
Greetings Randall, Thank you so much for choosing and reviewing us. Congratulations on your engagement, and glad to know that your fiance liked the ring. Keep shining and shopping with us. Have a great day ahead!
Best service and quality--the jewelry is incredibly beautiful and their customer service has been exceptional throughout
By TODD
Response from New World Diamonds· Aug 15, 2022
Greetings Todd, Thank you for reviewing and choosing us. Glad to know that you had a smooth experience with us. Your generous review will keep us motivated to provide best designs and service to our clients. Do shop with us again. Keep Smiling! Have a great day ahead.
I love my orange diamond Kelsey Necklace. It’s gorgeous. And New World Diamonds’ customer service is fabulous. The first one I received was a shade I wasn’t happy with, and they easily and rapidly replaced it.
By Anna
Response from New World Diamonds· Aug 15, 2022
Greetings Anna, Thank you for reviewing and choosing us. Glad to know that you had a smooth experience with us. We are sure you'll look amazing in our Kelsey Necklace. Do shop with us again. Keep Smiling! Have a great day ahead.
