Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
482 reviews
NEW TOWN SPARESSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At NewTownSpares, we're committed to provide you one stop solution to all your IT hardware requirements keeping the best quality products which makes it easier for you to achieve your results. We are the best solution provider, whether you're a business professional required to enhance your equipment’s efficiency or a tech enthusiast looking to upgrade your machine.
NEW TOWN SPARES (newtownspares.com) has 482 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 403 reviews with 5 stars · Clear filters
Kevin Malick made my shopping experience such a breeze! I needed to make a tax exempt purchase and he made it so simple and was extremely helpful. Thank you Kevin! This was my first time purchasing and it most definitely won't be my last.
By Yarazet
Had the parts I needed at a price I could afford.
By Cody
Communication was great! I placed an order and almost immediately got a reply back stating it will be shipped tomorrow, I guess they didn’t have any on hand. That was perfect. I didn’t have to guess or wonder IF I would get a crucial hard to find server part. But I got a response, said thank you I’ll take it Next day it was mailed Couldn’t be happier!
By Craig
Item was exactly what I needed to repair my computer. Website was easy to use. Purchasing discount made it an added bonus! Delivery was quick.
By GW
Quick delivery, great follow up from the company.
By Jonathan K.
shipping was fast, thank you
By Wilder B.
Great company, they follow up to make sure your order is ok
By vernon S.
I needed to add a solid state drive to my laptop to improve performance. I searched far and wide to find the one that would fit before I happened on New Town Spares. They had exactly what I needed and at a fair price too. I got the part quickly. It was packaged well too. I was able to install it in my laptop and it provided the benefit I expected. I didn't have any problem at all but I am sure that New Town Spares would have supported me if I had. They followed up after I received the part to make sure I was pleased. I got texts and email from a real person rather than from a computer. I would buy from them again and next time, I would save myself a lot of searching by going to them first.
By Don W.
