Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
482 reviews
NEW TOWN SPARESSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At NewTownSpares, we're committed to provide you one stop solution to all your IT hardware requirements keeping the best quality products which makes it easier for you to achieve your results. We are the best solution provider, whether you're a business professional required to enhance your equipment’s efficiency or a tech enthusiast looking to upgrade your machine.
NEW TOWN SPARES (newtownspares.com) has 482 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 403 reviews with 5 stars · Clear filters
Quick, helpful customer service!
By Richard Greenwood J.
Response from NEW TOWN SPARES· Aug 1, 2025
Thank you for the great review! We're glad our team could provide quick and helpful service. We appreciate your support and look forward to assisting you again!
Had the product, delivered promptly, the product worked as advertised and the company followed up to confirm my satisfaction.
By Dave C.
Response from NEW TOWN SPARES· Aug 1, 2025
Thank you for your 5-star review! We're glad to hear the Dell SSD worked as expected and that your experience with our service was smooth from delivery to follow-up. We appreciate your trust and look forward to assisting you again in the future!
Great customer service and support !!!
By William B.
Response from NEW TOWN SPARES· Aug 1, 2025
Thank you for the great review! We're thrilled to hear you had a positive experience with our customer service and support. We truly appreciate your feedback and look forward to serving you again!
Customer support provided assurance that the product would be delivered in the timeframe I desired. Made ordering a breeze.
By bitsunlmtd
Response from NEW TOWN SPARES· Aug 1, 2025
Thank you for your kind review! We're glad our team could provide the support and assurance you needed to make the ordering process smooth and stress-free. We appreciate your business and hope to assist you again soon!
Great communication, helpful product search, very responsive. Found what I needed quickly with Ryan's help.
By Bobby K.
Response from NEW TOWN SPARES· Aug 1, 2025
Thank you for the wonderful review! We’re glad to hear Ryan was able to assist you promptly and effectively. Your feedback means a lot, and we look forward to helping you again soon!
The agent, Ryan, is experienced, knowledgeable, helpful, and not pushy.
By Stephen B.
Response from NEW TOWN SPARES· Aug 1, 2025
Ryan is a great asset to the company. We truly appreciate your feedback and look forward to serving you again in the future!
Ryan was extremely helpful and professional throughout our interaction. He answered all of my questions thoroughly and ensured I had a clear understanding of everything discussed. His expertise and approachable demeanor made the experience seamless and positive.
By Jay M.
Response from NEW TOWN SPARES· Aug 1, 2025
Thank you so much for your kind words! We’re thrilled to hear that Ryan was able to assist you so thoroughly and professionally. We truly appreciate your feedback and look forward to serving you again in the future!
Order was quick and the price was good. I received the order in short order and it arrived with good protection of the product. Thanks for your help with this!
By wayne G.
Response from NEW TOWN SPARES· Jul 25, 2025
Thank you so much for the great feedback! We're glad to hear your order arrived quickly and in good condition. We truly appreciate your business and look forward to helping you again in the future!
