Very helpful and helped make sure the…
Very helpful and helped make sure the order would go out the same day for next day delivery
By Dustin R.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
482 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At NewTownSpares, we're committed to provide you one stop solution to all your IT hardware requirements keeping the best quality products which makes it easier for you to achieve your results. We are the best solution provider, whether you're a business professional required to enhance your equipment’s efficiency or a tech enthusiast looking to upgrade your machine.
NEW TOWN SPARES (newtownspares.com) has 482 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 403 reviews with 5 stars · Clear filters
Very helpful and helped make sure the order would go out the same day for next day delivery
By Dustin R.
Kevin was very pleasant to work with and provided excellent customer service. Their team had the obsolete motherboards we needed and turned around quotes quickly. We also had a slight issue with the website, and Kevin resolved it right away and made sure the refund was processed the same day. Overall, a very positive experience.
By Joe
Excellent service, and fast turnaround. I had a problem with a streaming device that provided OTA tv signals. Based upon what it was doing, I figured it to be a hard drive issue. I order it, (best price on the market, well within my budget). It was one of those things that if it didn’t work out, then I didn’t lose much. It turned out that it didn’t work, because the device didn’t want to format it even though they are the same exact part. Go figure. The good news is that I did get the original drive to reformat and is working again. So all is not lost or wasted.
By Jay H.
Kevin was able to get me information on the part needed for my customer. He communicated clearly about what was needed to fulfill the order and got my order coming quickly.
By Steve M.
Kevin was extremely helpful
By Taylor T.
New Town Spares did an excellent job and helped me throughout my orders. From the moment I first got in touch with them, they were very solicitous and made sure that I was being taken care of. I would definitely recommend them for your needs.
By Kevin
Kevin's quick response, great communication through the ordering process, and over all professionalism, made the business transaction seamless. The chat option being available is always one of my preferred communication formats with a service or vendor.
By Joe
Great customer service. Very very helpful. Im am more than pleased with the service I received!
By Ashley C.