Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
334 reviews
NewtekOneSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
NewtekOne is your total business solutions provider: lending; payments; technology; payroll & benefits; insurance; and more.
NewtekOne (newtekone.com) has 334 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
334 approved reviews, newest moderated first
Being patient with the process.
By Reign Logistics L.
Response from NewtekOne· Jul 18, 2025
Thank you for your comment and positive review. If you have any questions or need assistance in the future, don’t hesitate to reach out. We’re always here to help.
Your agent Gigi Vallee was very informative, professional and personable. Gigi really took the time to explain my options and even more, to educate me about HO insurance. Great communication and follow up as agreed. I really appreciated and enjoyed interacting with Gigi.
By Alejandro C.
Response from NewtekOne· Jul 18, 2025
Thank you for the wonderful review! We're thrilled to hear your experience was positive and how Gigi kept you well-informed throughout the process. We appreciate your feedback and the opportunity to assist with your insurance needs!
Newtek has been an agent that help me obtain insurance for my company business vehicle and general liability. And the representative at Newtek are very responsive
By Stefano Jean J.
Response from NewtekOne· Jul 18, 2025
Thank you for taking the time to share your experience! We're so glad to hear that our team was able to assist you in securing insurance for your business. We’re proud of our staff’s dedication to providing outstanding service. Your feedback motivates us to keep up the great work.
Newtek got it done! Loan was funded quickly and rather seamlessly. They provided great insurance at lower rates than previous carrier. Customer service 5 star! Cindy Hunt was amazing in getting everything solidified and most pleasant to work with. Thank you team!
By Sarah
Response from NewtekOne· Jul 18, 2025
Thank you so much for your wonderful review! We're thrilled to hear that your loan was funded quickly and that Newtek helped with your insurance premiums. It's especially great to know that Cindy made the process seamless and enjoyable. If there's ever anything more we can do, please don’t hesitate to reach out.
The thing that made my experience great is the fact that a young lady by the name of Kelly Jackson and some others patiently assisted me in processing my application. This was a great experience for me.
By Dr. Tamba M M.
Response from NewtekOne· Jun 23, 2025
Thanks for the review. She truly is exceptional, and we appreciate you recognizing her. Our team takes great pride in supporting our clients and works every day to improve results. We’re excited to serve you and welcome you to the NewtekOne family, your committed partner in business success.
Gigi has made this experience the best that it could be. She is easy and has been very responsive to all of my questions, ensuring to follow-up on each topic. Thank you Gigi!
By John R.
Response from NewtekOne· Jun 23, 2025
She’s incredibly dedicated, thank you for recognizing her diligence and responsiveness and for sharing how much she’s helped. We always make sure feedback like this gets shared with their manager so they get the credit they deserve. We’re grateful to have you as a client and look forward to delivering continued value and opportunity in the months and years to come.
Cindy was not just an agent fulfilling my insurance needs—she genuinely cared about protecting my business and assets against future uncertainties. I truly felt that Cindy was not only a highly professional insurance agent, but also a trusted ally who guided me through the often overwhelming process of selecting the right coverage.
By Chuck Y.
Response from NewtekOne· Jun 12, 2025
We’re thrilled to know that our team was able to provide you with a fantastic experience! Thank you for choosing Newtek for your business needs.
NewtekOne has consistently raised prices on my com/lia insurance while the service continued to deteriorate year after year. Every year I ask them to re-evaluate my policy with unsatisfactory results. Well now that I found a better agency to handle my insurance...at a much better price (line for line)... I'm getting zero cooperation from them on the cancellation. If you're dealing with Y.G., you're in for a real treat. In today's business world, I'm not surprised that someone with such a dignified title is so lackluster on their desire to serve the customer. I never really had any great experience with Newtek and now that I'm done with them, the level of service is even worse. My next step is to go to the BBB and any other form of social media until I can "inspire" them to respond to my email. They do collect your money real well though. If thats what you're looking for then they are an easy 5 star. Oh…. One more thing…. Did anyone happen to notice the canned responses on this review site? I can’t wait to read the response to a 1 star. If i had to guess it will go something like this…. “ We’re sorry to hear that you had a negative experience with Newtek. We take all feedback seriously and would like to make things right. Please contact us at hello at newtekone.com so we can discuss the issue further and find a solution. Thank you for bringing this to our attention.” For your information i did email hello at newtekone.com and it proved to be a waste of time. Why do you think I’m giving you a 1 star.
By NJ D.
