Great representative that was very…
Great representative that was very helpful and efficient
By customer
Response from NewtekOne· Feb 19, 2026
Thank you for the feedback!
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
334 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
NewtekOne is your total business solutions provider: lending; payments; technology; payroll & benefits; insurance; and more.
NewtekOne (newtekone.com) has 334 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
334 approved reviews, newest moderated first
Great representative that was very helpful and efficient
By customer
Response from NewtekOne· Feb 19, 2026
Thank you for the feedback!
They've been very easy to work with. They always return phone calls and return emails right away. I would definitely recommend them. We started with just one property insured with them and now we have a total of five.
By James
Response from NewtekOne· Feb 19, 2026
Thank you for the feedback!
I love working with Lisa. She is always available to answers my questions. She returns my phone calls and when I need her to walk me thru modules for the 5 time, she is very patient with me.
By Shasta J V.
Response from NewtekOne· Feb 19, 2026
Thank you for the feedback!
Lisa has been a great help walking me through everything throughout the year!
By customer
Response from NewtekOne· Feb 19, 2026
Thank you for the feedback!
Amazing Customer service. I have forgotten to run payroll a few times and Lisa is always on top of it sending reminder emails.
By Blanca G.
Response from NewtekOne· Feb 19, 2026
Thank you for the feedback!
Easy to work with. Lots of details. Would use them again
By Russell J.
Response from NewtekOne· Feb 19, 2026
Thank you for the feedback!
Lisa Meservey has been an outstanding payroll representative and a tremendous help with all of my payroll needs. She is consistently knowledgeable, responsive, and detail-oriented, making what can be a complicated process feel smooth and stress-free. Lisa takes the time to answer questions thoroughly and ensures everything is handled accurately and on time. Her professionalism and dedication truly set her apart, and I greatly appreciate the support and reliability she provides. I highly recommend Lisa to anyone seeking exceptional payroll assistance.
By kathy
Our customer service representative Lisa Meservey gets 5 stars plus for her excellent customer service!! She was always quick to return calls and help us sort any issues and once I lost my office manager really helped me keep on top of things. We are separating from service with Newtek only because we have a more local bookkeeper now that can provide more flexibility and support for our small business. iSolved was a very complicated system to learn and use and while Lisa was always available and willing to help us with any challenges, it was far too complicated for a business our size. Thank you Lisa!!!
By Four Ravens OT L.