Carlos was very helpful.
Carlos was very helpful.
By Quintela F.
Response from NewtekOne· Jun 4, 2026
Thank you for your feedback. We are glad to hear that our team was able to assist you.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
334 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
NewtekOne is your total business solutions provider: lending; payments; technology; payroll & benefits; insurance; and more.
NewtekOne (newtekone.com) has 334 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
334 approved reviews, newest moderated first
Carlos was very helpful.
By Quintela F.
Response from NewtekOne· Jun 4, 2026
Thank you for your feedback. We are glad to hear that our team was able to assist you.
Carlos was a great help and helped resolve our issue. Very friendly service
By Holli W.
Response from NewtekOne· May 28, 2026
Thank you for the review and for choosing Newtek.
Muy buena y en español
By Miguel N.
Response from NewtekOne· Jun 4, 2026
Gracias por compartir su experiencia.
Shanna from merchant solutions is absolutely the best, I called with a concern and she went above and beyond on her service and explained everything in details and went a step further and walked me thru the solution of my concern! Thanks Shanna for your outstanding service
By Gianna D.
Response from NewtekOne· May 28, 2026
Thank you for your review. We’re pleased to hear our team provided a professional and seamless experience for you.
Payroll specialists were able to make switching payrolls a smooth transition. They helped every step of the way until I felt comfortable enough to be on my own. They are knowledgeable and flexible with time. Anything I asked or needed were done instantly. Would highly recommend.
By Christine
Response from NewtekOne· May 28, 2026
Thank you for the feedback and for choosing Newtek.
Good speedy customer service! The rep worked quickly to process my policy. He explained what options were available to me.
By Gerry M.
Response from NewtekOne· May 5, 2026
Thank you for your feedback and for choosing Newtek.
Absolute perfect experience with Newtek bank today! Mileni’s due diligence ensuring I knew how to work within my virtual terminal was superb. She walked me through each feature, explained what the feature provided, how to use it and answered all my questions. I would be remiss if I didn’t commend Tonya who also helped me in this process. Thank you, Milani! Thank you, Tonya!
By CRH_guitars
Response from NewtekOne· May 5, 2026
Thank you for your review. We’re glad our team provided thorough and helpful support.
NewTek is a breath of fresh air. Clear, and timely communication. Customer service like no other.
By customerVP D.
Response from NewtekOne· May 5, 2026
Thank you for your feedback and for choosing Newtek.