Newtek BankReviews of newtekbank.com

Very rapid response. Easy to find the correct number to contact. Michael was very helpful, answered my questions quickly and politely. Thank you!

Great service

Jordan Jackson was very knowledgeable, but more importantly in this instance, was his excellent follow through...which made all the difference. Jordan was also polite and friendly and made me feel like a valued customer. He went the extra mile!

They consistently have great customer service. Amber M. was particularly helpful with a maturity grace period issue.

Customer support was great! Katie helped to add beneficiaries to the accounts I needed.

They were patient with my busy schedule and very helpful throughout the process. Edward Trippett was able to get me approved for more than I thought possible. The process is not overnight financing but it's a good solid supportive company that take time to do things right. They have a set of connections to help run your business smoothly and cost effectively.

Jenny Milosevic provided outstanding support in helping me get my SBA loan payments straightened out. From the start, she was responsive, knowledgeable, and genuinely committed to making sure everything was handled correctly. She took the time to clearly explain my options, stayed on top of the details, and followed through until everything was resolved. What could have been a stressful situation was made simple and manageable because of her professionalism and attention to detail. It’s rare to find someone who combines expertise with such a high level of customer care. Jenny went above and beyond, and I truly appreciate the effort she put in to make sure everything was right. Highly recommend working with her—she’s a major asset to the team.

My CD matured 3/23/2026 with instructions to transfer to Savings upon maturity. They haven’t done that it’s already weekend of Mar.28 and still no transfer done so I still have no access to my matured money. Scary to bank with Newtek.