Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,280 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We're the health cheat code that combines new tech, on-demand doctors, and access to revolutionary peptides in one easy-to-use platform. Starting with weight loss, we help you optimize your health at prices everyone can afford. Real doctors prescribe exactly what your body needs, and everything ships overnight. It's never been this simple to get the best health treatments delivered right to your door.
NewSelf (newself.com) has 3,280 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 674 reviews with 4 stars · Clear filters
The review is premature since I haven't started yet
By Jeffery M.
Response from NewSelf· Apr 29, 2026
Thank you for sharing! Totally understandable—we’re glad you got started smoothly, and we’ll be here if you need anything once you begin.
It took a while but I am now loosing weight and not eating as much. Doctor replies to me within a day if I have questions. Very happy with it overall.
By Debra
Response from NewSelf· Apr 29, 2026
Hi Debra! Thank you for sharing your experience! We’re glad to hear things are working for you and that you’re starting to see progress—that’s what matters most. It’s also great to know our doctors have been responsive. We appreciate you being part of NewSelf!
The process was easy to get approved. They do say two day delivery but, my order was sent to FedEx early Thursday morning and won’t be delivered until Monday. That’s no two day shipping. Other than that easy process to get approved I will update on how it works soon.
By Cheech
Response from NewSelf· Apr 24, 2026
I'm sorry toI’m sorry that our partner pharmacy didn’t get the shipping right this time. We’re actively working with them to improve their capacity and meet our target timelines. Orders placed on Friday can sometimes be delayed until Monday, depending on how quickly they’re processed. We’ll do better. hear
I’ve been this Glp1, tirzepatide, since the beginning of February and have lost 8 lbs. My goal is to lose very slowly and also work out so I learn how to eat less and build muscle at the same time. Now I’m going on my forth month and realized I have not been taking a full dose, my fault! So starting this week I’m going to take my full 2.5 mg dose and see if I loss a bit more. My weight goal was to lose 40 lbs from my original weight. I’m ok will slow progress but I do want to lose that amount within a year. I will revise my review after the next three months with my full dose. I have to say though, losing 8 lbs on the small 1 mg dose I’ve been taking is pretty good I think. I’m 58, now 208 lbs and the medication hasn’t made me feel ill at all. I’ve experienced some acid reflux and have started marshmallow root in my daily regimen and it’s helped a lot with this issue. See ya all in the beyond August to see how much closer I’ve come to my goal.
By Denise K.
Response from NewSelf· Apr 29, 2026
Thank you so much for sharing your journey! We love your approach—slow, steady progress while building healthy habits is a great way to make lasting changes. Losing 8 lbs on a lower dose is still meaningful progress, and we’re glad to hear you’ve been feeling well overall. If you have any questions as you adjust your dose or manage side effects like reflux, our care team is always here to help. We look forward to your update in a few months!
Meds came fast
By JESSICA Z.
Response from NewSelf· Apr 29, 2026
Thank you for your honest and thoughtful review!
There is little help on the website.
By Pamela F.
Response from NewSelf· Apr 29, 2026
Thank you for your honest feedback. We’re sorry the website experience wasn’t as helpful as it should be. We’ll take this into account as we continue improving, and our team is always available if you need guidance.
The people on the phones were easy to talk to and made the process pretty easy.
By Lisa Z. Maine Real Estate A.
Response from NewSelf· Apr 23, 2026
We love our people!
While the onboarding process was a little bit difficult, I am so far very happy with the progress. I’ve only been using this for 2 weeks and I’ve used their online handbook to make so many changes to my diet and activity level and I’ve already lost 7 pounds! I would definitely recommend if you’re on the fence. Yes, it’s pricey. But worth every penny I’ve spent.
By Deanne M.
Response from NewSelf· Apr 14, 2026
We are constantly working on improving our intake process. Thank you for the feedback, we will review your experience and see what we can do better.
