Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,280 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We're the health cheat code that combines new tech, on-demand doctors, and access to revolutionary peptides in one easy-to-use platform. Starting with weight loss, we help you optimize your health at prices everyone can afford. Real doctors prescribe exactly what your body needs, and everything ships overnight. It's never been this simple to get the best health treatments delivered right to your door.
NewSelf (newself.com) has 3,280 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 674 reviews with 4 stars · Clear filters
Ease and honesty
By Barry L.
Response from NewSelf· Jul 2, 2026
Thank you for your feedback! We’re so glad to hear you’ve experienced ease and honesty throughout the process. That’s exactly the kind of experience we strive to provide. We truly appreciate your trust and support. Thank you for choosing NewSelf! Kind regards, Team NewSelf
Process is easy but communication is very minimal. Cannot leave a message until going thru the chat box. Would be nice to direct my messages to someone's inbox.
By GEERADO
Response from NewSelf· Jul 1, 2026
Thank you for sharing your feedback. We’re glad to hear you found the process easy, but we’re sorry that our communication and messaging system did not meet your expectations. We understand how valuable it is to have a more direct way to reach our team, and we appreciate your suggestion about being able to send messages directly to an inbox. Your feedback helps us identify opportunities to improve the customer experience. Thank you for choosing NewSelf, and we appreciate you taking the time to share your thoughts. Kind regards, Team NewSelf
They are very helpful. The shipping is speedy and timely. Plus the refrigerated shipping container is appropriately sized. Not too big.
By Rich K.
Response from NewSelf· Jul 1, 2026
Thank you for your wonderful feedback! We’re so glad to hear that you’ve found our team helpful and that your shipments have been speedy and delivered on time. It’s also great to know you appreciated the appropriately sized refrigerated packaging for your medication. We truly appreciate your support and thank you for choosing NewSelf Kind regards, Team NewSelf
My medication took almost two weeks to get here. Its compounded a bit differently than my last retailer. This gives me hiccups. Ive only taken two doses and haven't had to talk to anyone. Just happy with cost right now.
By Susan F.
Response from NewSelf· Jun 29, 2026
Thank you for sharing your experience. We’re sorry to hear your delivery took longer than expected and understand how timing can be important when starting a new medication. We also appreciate your feedback about the formulation differences and your note about experiencing hiccups. Side effects can vary from person to person, especially early in treatment, and we understand it can take some time for the body to adjust. We’re glad to hear you’re happy with the cost and that your experience with support has been minimal but smooth so far. We truly appreciate you taking the time to share your feedback and your trust in NewSelf. Kind regards, Team NewSelf
All was fast... 2 weeks and haven't lost any weight
By Carla W.
Response from NewSelf· Jun 29, 2026
Thank you for your feedback. We’re glad to hear the process was fast and efficient. We understand it can be disappointing not to see weight loss after your first two weeks, especially when you're eager to begin seeing results. Everyone’s journey is different, and progress can vary from person to person. We appreciate you sharing your experience and hope you continue to see positive progress as you move forward. Kind regards, NewSelf Team
I already lost 16 pounds it’s not magic you have too do some excessive and change your food habits but it works
By Pedro C.
Response from NewSelf· Jun 28, 2026
Thank you for choosing NewSelf! We're honored to be part of your wellness journey.
Easy process and the medicine seems to be helping!
By Angela H.
Response from NewSelf· Jun 28, 2026
We're delighted to hear everything went smoothly. Thank you for your support.
Trustpilot is a scam
By JanetT
Response from NewSelf· Jun 27, 2026
Thanks for your review!
