Excellent customer service
Excellent customer service
By John M.
Response from NewReputation· Jan 8, 2022
John, thank you for the positive feedback
Thursday, November 5, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
21 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At NewReputation, we solve online reputation issues. Our mission is to empower businesses worldwide to be found and selected by their customers through a positive online presence.Every day we see the high-level damage that public opinion can create if left unchecked. Customers today expect transparency, exceptional service, and social impact from the brands they support. Companies that fall behind in any of these categories can find themselves dealing with negative feedback. We have created a proprietary reputation management strategy to repair even the most complex search engine issues since 2019. Our team combines our deep knowledge of search engines with exceptional customer service to help you manage your online reputation.
NewReputation (newreputation.com) has 21 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
21 approved reviews, newest moderated first
Excellent customer service
By John M.
Response from NewReputation· Jan 8, 2022
John, thank you for the positive feedback
Great service experience
By Eddie
Response from NewReputation· Jan 8, 2022
Eddie, thanks for the positive feedback
Service is fast and discreet which is important in my line of work. Team was very responsive and got the job done quickly and efficiently. I would recommend NewReputation to anyone looking to improve their search results or clean up their online presence.
By SARAH
Response from NewReputation· Feb 7, 2025
Thank you for your feedback! Glad we could help quickly and discreetly. We appreciate your recommendation and are always here if you need anything else!
Overall great experience! I contacted New Reputation to help me with my marketing campaign. As a new business, I wanted to outsource my marketing budget and focus on my current clients. New Reputation was able to find unique and valuable opportunities for us to reach new and valuable clients to work with. My phone calls have increase and I’ve been getting a lot more engagements on social media. Best of all, they thought me so much about how to update my website, reach my customers, and keep growing my business. Top notch service!
By Priscilla K.
Response from NewReputation· Jun 23, 2020
Thanks for taking the time to write a review for us!
My office contact New Reputation to manage our online reviews. They have done an excellent job streamlining the follow up process to collect feedback from our clients. We have received several compliments since using this service for excellent customer support. The service has been delivered as promised and the communication has been better then anticipated. I have final say over any and all contact with my clients which was a key factor when searching for the company to help us connect with our customers and increase our level of support.
By Sam W.
Response from NewReputation· Mar 28, 2020
Thanks For taking the time to write us a review Sam. We greatly appreciate your continued support!