Call them first.
They were very helpful from the beginning to the end. They gave me payments that I can afford and got me back on track. Call them 1st before considering filing for bankruptcy.
By Fernando S.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
427 reviews
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Providing friendly and professional debt relief for consumers since 1999. Let New Era's experience and expertise help you settle your debt for less, saving you lots of time and money.
New Era Debt Solutions (neweradebtsolutions.com) has 427 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 399 reviews with 5 stars · Clear filters
They were very helpful from the beginning to the end. They gave me payments that I can afford and got me back on track. Call them 1st before considering filing for bankruptcy.
By Fernando S.
The people who worked with me were nice, easy going and encouraging
By Kay
New Era did exactly what we discussed. No surprises! Communication and customer service was excellent even during an unexpected event. Calls were always returned same day. Hopefully I won't have to do this again but if you do I highly recommend
By Cindy
From the very beginning everyone was very helpful and extremely nice. They are always there to answer any questions I had. I would recommend New Era to anyone.
By Sherri
This company was straightforward from the beginning about the process and was informative the whole way through. Very thoughtful, kind employees too who are willing to help you with your needs.
By Faye
i started at New Era with Gerry , she had me believing in her and the company from the get go . she was patient , helpful , professional and also very caring . unfortunately she passed away and Jason was my new representative for NEDS . He has been equally great working with me . end result is that i have finished with the program and have saved a ton of money and New Era delivered on all stated goals . honestly this company and Gerry and Jason have been tremendous and i would 100% recommend them .
By Mark
Straightforward and honest
By customer
Everyone was so helpful and kind. I really appreciate all of the help given to me.
By TRS