Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
13 reviews
New American StoreSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
New American Store is a one stop platform for all those who are looking to buy authentic leather garments that are inspired from Superheroes, Movies, TV Series and Celebrities. We promise to deliver Jackets as per your expectations in very reasonable price on .
New American Store (newamericanstore.com) has 13 customer reviews on The Fair Hearing, with an average rating of 1.8 out of 5.
13 approved reviews, newest moderated first
i strongly recommended this site for online shopping, their customer service is outstanding, i have bought a winter jacket but found size issue, they recommended me best size, it fits me well and i am pleased to shop. thanks New American Store for amazing services and deliver to me with in time.
By Rose D.
This company is a complete sham. They produce counterfeit products and fill their website with promises of client service which is non-existent. I ordered a coat for Christmas for my GF. It arrived very late, from Pakistan and was of poor quality and without any doubt a complete knock-off. Trying to get a refund from PayPal is useless as they want the returned and the return address is in United Emirates making the cost of the return from Canada nearly the cost of the coat to start with. This is an obvious strategy to deter returns and refunds. This company is not American in any form or fashion except that it copies American made products. I am totally disappointed that PayPal does nothing when it is so clear that it is a total scam. UPDATE; PayPal came through and gave me a full refund, but unfortunately still support this company that sells knockoffs.
By Russell
I have asked repeatedly for information on my order and have no response at all. I have asked for a refund and still no response. Do not order from them.
By Trinette R.
I purchased a jacket on Nov. 27th based on a jacket my husband saw on a tv show. It was supposed to be a French rugby team jacket. I emailed them several times asking if I would get it before Christmas, until I finally got a response. They said yes, I would get it by then. On Dec. 21st, I emailed again, I got a response saying it would go out the same day. But to help them with pictures of the patches. Pictures of the patches on the jacket?? What a weird request. I sent them to them. Today, I finally get the package. Comes from Pakistan via DHL. It's Dec. 28th, late. Way after Christmas. Then I open the package and I see a jacket, not the material I was expecting, and not the neck I would've hoped as the pictures they promoted. The patches were iron ons of the low quality photo I sent them. This is unacceptable. I will never order from this company again.
By Helen V.
Thank you for removing our products from New American Store. We hope you don't make the same mistake again.
By Celebrity J.
