Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
178 reviews
NeuronicSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Neuronic exists because clear thinking shouldn't be something you lose with age. We build science-backed, at-home light therapy devices that help people find their words faster, focus longer, and feel like themselves again, in as little as 10 to 30 minutes a day.Brain fog rarely has one cause. It can follow a long illness, a burned-out stretch of life, perimenopause, or just getting older, and most people are told to fix their sleep, hormones, or stress first. We think the brain deserves direct support too.That's why Neuronic puts 100% of profits back into research: ongoing clinical trials and published science on photobiomodulation, so what we say about light therapy can be checked, not just believed.
Neuronic (neuronic.online) has 178 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
178 approved reviews, newest moderated first
Sleep is getting better
By John
Response from Neuronic· Mar 6, 2026
Hi John, thank you for taking the time to leave us a review. We are delighted to hear that your sleep is getting better. We hope you continue to see improvements.
Not enough instructions and detailed instructions on the operation or what the specifics of the machine.
By Carmen
Response from Neuronic· Mar 3, 2026
Thank you for sharing your feedback, Carmen. I’m sorry the experience didn’t feel like the right fit for you. As we discussed, we’ve helped you begin the return process and want you to feel comfortable with your decision. Each device includes a detailed user manual, and we also send step-by-step video resources after purchase to guide setup and usage. If you’re open to it, we would truly appreciate any additional feedback on what information felt missing. Please feel free to reach out to us at [email protected]. Your input helps us continue improving the experience for others. We wish you all the best moving forward.
A great training about the NIR
By Santiago V.
Response from Neuronic· Mar 6, 2026
Hi Santiago, thankyou for leaving us a review and sharing about our Masterclass! https://www.neuronic.online/products/masterclass
The helmet arrived early and was simple to set up and use. I have a TBI so it's hard for me to see change but others can see it in my thinking patterns.
By Raymond S.
Response from Neuronic· Feb 24, 2026
Hi Raymond, Thank you so much for your review. We’re really glad the helmet arrived quickly and was easy to set up. It’s encouraging to hear that those around you are noticing positive changes. If you ever need any support, we’re always here to help!
Great customer service! Very supportive, prompt and helpful.
By Cheryl C.
Response from Neuronic· Feb 19, 2026
Hi Cheryl, thank you so much for your review! We’re delighted to hear that you found our customer support prompt and helpful. Providing responsive and thoughtful support is truly a top priority for us at Neuronic.
Excellent customer service
By Katie S.
Response from Neuronic· Feb 19, 2026
Thank you so much for leaving us this review, Katie!
I am amazed by how supportive the customer service team is and how supportive my consultation was!
By Heather O.
Response from Neuronic· Feb 9, 2026
Thank you Heather, we are delighted that you are satisfied with our support!
Great support for product. Early positive results but time will tell as I just bought it a few weeks ago
By Alan M.
Response from Neuronic· Feb 9, 2026
Thank you, Alan. We hope you continue to see improvements!
