Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
388 reviews
NetReputationSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
NetReputation is the premier online reputation management and crisis communications firm trusted by the world's most recognized Enterprise and SMB brands, influential executives, and discerning private individuals. Through a powerful fusion of advanced content strategy, crisis response, reputation monitoring, review management, digital privacy, and precision SEO, we help our clients take control of their digital narrative. We shape how the world sees you and your brand, to ensure you dominate the search results that matter most.
NetReputation (netreputation.com) has 388 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 351 reviews with 5 stars · Clear filters
The quick response and the guys made a very uncomfortable situation easier.
By customer
Response from NetReputation· Sep 11, 2026
Thank you for sharing this! We know reaching out isn't always easy, and we're glad you've felt taken care of so far. We're grateful for your trust in us.
We have been working with this company for the past two weeks and they have delivered fast and reliable results. We could not recommend more highly.
By Dan B.
Response from NetReputation· Sep 8, 2026
Thank you, Dan! We appreciate you taking the time to share this so early on. Two weeks in, we know you're still getting to know our team, and we're glad the start has felt like the right call. We're here and ready to keep that momentum going!
The services provided by NetReputation are invaluable and I'm quite grateful for their existence. All personnel I have dealt with are most professional and accomodating, in a real way. I have not found flaws in the customer service provided and all personnel are very competent, professional, and friendly. It is very easy to schedule online meetings with them and communicate effectively in a timely manner with email as well. I found their level of service so good I decided to use their identity protection program also. Whenever I speak live with any of the staff there, they are very down to earth and everyday people. I have many years of experience working with others in the computer, medical, and other fields and can confidently recommend this company as one that is a pleasure and ease to deal with . Thank You.
By Glenn
Response from NetReputation· Aug 12, 2026
Thank you, Glenn! Reviews this thorough don't come along often, and hearing it from someone with your kind of experience across different fields really means something to us. We're also glad you trusted us enough to bring your identity protection needs into the mix. That's not something we take lightly.
I had an excellent experience with NetReputation. Their team was professional, responsive, and kept me informed throughout the entire process. They delivered exactly what they promised and exceeded my expectations. I highly recommend NetReputation to anyone looking for reliable and effective online reputation management.
By Frank C.
Response from NetReputation· Aug 12, 2026
Thank you for this, Frank! It's one thing to promise good service; another to actually follow through the way our team did with you — so thank you for noticing and for taking the time to share it. We're glad to have you with us, and we're here whenever you need us.
I felt that my concerns were heard and understood. The process was simple and I’m looking forward to all going well
By Theresa L.
Response from NetReputation· Aug 4, 2026
So happy to hear this, Theresa! We're looking forward to delivering great results for you!
Very professional and accurate
By customer. X.
Response from NetReputation· Aug 4, 2026
Thank you, Xavier! We're so glad to hear it — we appreciate you taking the time to leave a review!
NetReputation is an amazing company that provided me with timely, professional advice, guidance and service for my needs. Francesca and the rest of the team were thoughtful, flexible and extremely quick to respond to all my questions. I would absolutely recommend NetReputation to anyone needing these services.
By Mark B.
Response from NetReputation· Jul 20, 2026
Thank you so much, Mark! We really appreciate you taking the time to share your experience. We'll be sure to pass your kind words along to Francesca and the rest of the team. We're looking forward to continuing to support you!
Responded immediately. Explained the situation. Knew what to do. Explained what had likely happened and what they could do about it. Quoted a (I think reasonable?) price. Gave concrete time frames for their undertakings. Will now see how results go. But so far, really appreciate their help.
By Customer
Response from NetReputation· Jul 17, 2026
Thank you for taking the time to write this! We know handing something like this off requires a lot of trust, and we don't take that lightly. We're looking forward to delivering and will keep you updated along the way!
