Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
388 reviews
NetReputationSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
NetReputation is the premier online reputation management and crisis communications firm trusted by the world's most recognized Enterprise and SMB brands, influential executives, and discerning private individuals. Through a powerful fusion of advanced content strategy, crisis response, reputation monitoring, review management, digital privacy, and precision SEO, we help our clients take control of their digital narrative. We shape how the world sees you and your brand, to ensure you dominate the search results that matter most.
NetReputation (netreputation.com) has 388 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
388 approved reviews, newest moderated first
Team has been responsive and actioned thus far
By AR
Response from NetReputation· Oct 7, 2026
Thank you, Andy! Staying available and following through for our clients is one of our top priorities, and we're glad that came through in your experience. We look forward to continuing the work with you.
Michael did a great job! Hopefully our goals will be reached
By Rande
Response from NetReputation· Oct 7, 2026
Thank you for sharing this, Rande! We'll pass your note along to Michael, and we're looking forward to reaching those goals together.
DID NOT REQUEST THE SERVICE!WAS CHARGED TWO TIMES IN ONE MONTH FOR SERVICE I DID NOT REQUEST!THEY DO NOT ANSWER CUSTOMER SERVICE PHONE,DO NOTLISTEN.SHUT CONVERSATION DOWN WHEN I TRIED TO CANCEL!TERRIBLE SERVICE!
By Donald S.
Response from NetReputation· Oct 7, 2026
Thank you for bringing this to our attention. We couldn't locate your account in our system, but we don't want your experience to go unanswered. Please contact us directly at [email protected] so we can review the charges and resolve this for you.
Good listening and designing effective solutions around it.
By customer
Response from NetReputation· Oct 7, 2026
Thank you! Every situation is different, so we start by understanding yours to make sure our approach makes the most sense for you. We're glad that came through in our work together.
Great service
By Jim L.
Response from NetReputation· Oct 7, 2026
Thank you for the review! We're glad you had a good experience with our team, and we appreciate you taking a moment to share it.
What made this experience great was that there was sensitivity when discussing the issues and confidence when describing the plan. I was not just being told the plan, I was part of it and was able to shape it in some aspect. I like that I only had to tell my story to one person and not relive the past. I have almost stayed with the same team as I started with.
By D.H.
Response from NetReputation· Sep 23, 2026
Thank you so much for sharing this! We know choosing who to trust with your reputation is a big step, and we're truly grateful you chose us. We're always here for you as the work continues.
I was falsely accused of a misdemeanor. The charge was dropped, but the local police's press release caused me public and Church embarrassment, cost me a business client, and caused public discomfort for my family. After the charge was dropped, I contacted a number of organizations that provided the service of removing online posts. One of those services was NetReputation. I spoke to a few representatives, including Steve Cook. Steve worked with over 4 years, and every time we talked, I left the call encouraged and feeling like I had a sincere partner in removing all 11 online media appearances that portrayed a false narrative. Steve clearly understood the difficulty I was facing and stayed on mission throughout the whole journey. His professionalism and knowledge were steady and creative as he, one by one, was successful in accomplishing the goal. I wish I could explain the peace that I have now and my sincere appreciation for what Steve and NetReputation team did for me and my family. Thank you, Steve.
By customer
Response from NetReputation· Sep 18, 2026
Thank you for sharing this, and for trusting us during what was clearly such a difficult chapter for you and your family. What you went through- having a dropped charge still follow you into your public and professional life- is exactly the kind of situation that drives the work we do. Steve and the team were glad to help bring you some peace of mind, and we'll pass along your thanks to him.
Good thoughtful net protection.
By Customer
Response from NetReputation· Sep 16, 2026
Thank you for taking a moment to leave this! We're glad to have you with us and here anytime you need us.
