Top notch
Excellent organization with highly qualified technicians.
By Bill
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
18 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
NetGain Technologies is one of the top managed IT services providers in the world. We are experts in the architectural design, implementation, and management of high performance IT solutions, delivered with an exceptional level of support. We have been in business for more than 30 years, proudly assisting financial institutions, manufacturers, healthcare facilities, and other professional industries. Our breadth of services and expertise enable us to leverage business technology to achieve maximum operational efficiency and competitive advantage for our clients across the country.
NetGain Technologies (netgainit.com) has 18 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
18 approved reviews, newest moderated first
Excellent organization with highly qualified technicians.
By Bill
In the short time that we have been a NetGain client, we are impressed with their IT managed services.
By Kathy
We have partnered with NetGain for several years. They pride themselves on being the best of the best in their industry. I place a high value on our strategic planning sessions that help us identify our IT road map and better align us as an organization. Additionally, their 24 hour help desk is invaluable to our end users.
By Karen Venis - Sayre Christian V.
NetGain's Helpdesk is the best!
By Guy
We love working with NetGain. Their talented staff manages all of our IT so that we can focus on what we do - fundraise and advocate for the arts in our community!
By Alma K.
Even though we have experienced some bumps on the road I consider switching to a managed service provider-NetGain one of my best decisions as a new executive director.
By Josh
Response from NetGain Technologies· Apr 7, 2016
Thank you so much Josh! With technology, it's almost inevitable that there will be some bumps in the road, but we are pleased to hear that your are happy with your decision to work with us.
Continuing to ignore note to not reboot Louisville server and it causes the same issues.
By Teresa
Response from NetGain Technologies· Apr 1, 2016
Teresa - We are sorry you are experiencing these issues. We will have your account manager reach out to determine the best process to be sure this does not occur in the future. Thank you for your business.
We have had a relationship with NetGain for over 10 years. We trust that their engineers and our account manager will always help us come to the right solution for our IT needs. They know us and we value that knowledge and our relationship with them.
By Ragena M.
Response from NetGain Technologies· Mar 31, 2016
WOW - 10+ years of a great partnership! Thank you for sharing your experience Ragena. It's wonderful to hear that we continue to provide you with the service you expect.