Quick process
Quick process. Great communciation and professionalism.
By SavFloodInsurance
Response from Neptune Flood· Oct 29, 2023
Thank you for the review!
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
348 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Neptune Flood is the largest private flood insurance company in the United States, offering an entirely digital quote-and-bind process. Neptune offers residential, commercial, and RCBAP products with a 2-minute quote-to-bind process, offering greater coverage limits and additional optional coverages. Flood insurance products are available in all 50 states and Washington, D.C. Neptune also offers Jumpstart parametric earthquake insurance in California, Oregon, and Washington for both residential and business customers.Neptune Flood specializes in providing flood insurance solutions for residential and commercial properties. By leveraging advanced technology, data analytics, and user-friendly online tools, Neptune Flood offers consumers and businesses a fast and efficient way to obtain flood insurance policies tailored to their needs. The company aims to simplify the insurance-buying process while offering competitive rates and comprehensive coverage options. Neptune Flood is backed by top-rated insurance carriers, ensuring that their customers receive reliable financial protection in the event of a flood. Their dedication to superior customer service, along with their cutting-edge approach to flood insurance, makes Neptune Flood a trusted and pioneering force in the industry.
Neptune Flood (neptuneflood.com) has 348 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
348 approved reviews, newest moderated first
Quick process. Great communciation and professionalism.
By SavFloodInsurance
Response from Neptune Flood· Oct 29, 2023
Thank you for the review!
Ease of procurement
By JOHN H.
Response from Neptune Flood· Oct 26, 2023
Thank you for the review, John.
It was good.
By JEAN CORNEILLE M.
Response from Neptune Flood· Oct 25, 2023
Thank you for the review, Jean.
Was able to get a great price on my flood insurance through their online system and then their customer service reached out to let me know they were available with any questions or concerns. They made it very easy and are a highly rated company for Flood Insurance.
By Linda
Response from Neptune Flood· Oct 23, 2023
Thank you for the review, Linda! Our team is here if you have any questions about your policy.
Great team, quick response, good customer service.
By JOSE P.
Response from Neptune Flood· Oct 18, 2023
Thank you for the review, Jose.
Easy, and affordable.
By EVAN M.
Response from Neptune Flood· Oct 16, 2023
Thank you for the review, Evan.
Kyle was super helpfull and informative . Answered all of my questions . Neptune provided the best bank for your buck
By MICHAEL B.
Response from Neptune Flood· Oct 16, 2023
Thank you for the review, Michael. We're glad to hear Kyle was able to assist in getting you the proper flood coverage for your property. We're always here to answer any questions you may have in the future.
The price of coverage is much cheaper than others I've looked at.
By STEVEN S.
Response from Neptune Flood· Oct 12, 2023
Thank you or the review, Steven.