Someone used my number to inquire about…
Someone used my number to inquire about shipping a car. I have answered and told them I am not interested and they continue to call multiple times in a row. Gross
By Stephanie M.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
493 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Specialized auto transport company in the shipping and transporting vehicles all around the USA.
Neptune Auto Transport (neptuneautotransport.com) has 493 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
493 approved reviews, newest moderated first
Someone used my number to inquire about shipping a car. I have answered and told them I am not interested and they continue to call multiple times in a row. Gross
By Stephanie M.
I needed to ship my car asap and I was introduced to Sam. He quickly found a driver for me and my car was delivered the same week. Sam was always available to respond to your questions. I will recommend Sam and his service anytime anyday and I will also be using Neptune Auto Transport again.
By sunday E.
One of the worst companies charged me a deposit when they gave me a price and in the end I ended up paying much more money. I felt ripped off because they didn't give me the service or the price they guaranteed.
By Jane
Sam Davis was absolutely fabulous throughout the entire process. He has been so supportive and responsive. I had never had this experience and he guided me through the process. I am so grateful to Dam for helping alleviate my stress. He is definitely a keeper!!
By Frances
Very good price and service. Thanks to Sam Davis for his work
By Manuel M.
I have signed a contract with Neptune Auto Transport to ship a Mercedes Benz 2017 GLC 300 from San Jose CA to Alpharetta, GA in July 14, 2026. In order to get my business, they give me a fake price. The contract states the cost was $1000. However, on the day of pick up, i was told the cost to ship changed to $2300, a $1300 increase. This is not an honest contract, it is just a bait and switch scheme. This is abosultely not acceptable. After i reject their offer, i was offered $2200, $2100, and finally $1900, how can you charge me $2300 on the day of picking up, knowing that you can go as low as $1900? I did not use Neptune Auto Transport. I lost all the time to look for a new vender and eventually i have to spend $1900 with another vender because i dont have any other choices.
By Ming J.
I had a great experience Fred was very helpful. Found me a driver with a price I could afford. He was very informative and answered any extra questions I had. Delivery of my vehicle was on time and a smooth transition. Overall great process!
By Martha L.
It was an amazing experience working with Neptune Auto Transport. Their pricing was very competitive, communication was excellent throughout the entire process, and my vehicle was delivered right to my doorstep without any issues. Everything went smoothly from start to finish. I would definitely use Neptune Auto Transport again and highly recommend them to anyone looking for a reliable auto transport company.
By Vector Traffic S.