Great Experience
The team was fast and courteous. They worked with me until the design was exactly how I liked it and made it totally within my budget. I would recommend this company to anyone.
By Dusty
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
326 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
NEONSIGNS.COM is an international brand selling to customers in more than 60 countries, including some of the world's largest brands.We have talented design teams and strong operations teams in the United States, United Kingdom and Canada. We take great pride in our high quality products and excellent customer support.The combination of high-quality logos and the ability to custom design to customer-specific requirements has led to explosive growth.
NeonSigns.com (neonsigns.com) has 326 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
326 approved reviews, newest moderated first
The team was fast and courteous. They worked with me until the design was exactly how I liked it and made it totally within my budget. I would recommend this company to anyone.
By Dusty
I cannot begin to express the gratitude I have for your company and such a great product! And on top of that, Fay was such an incredible representative from your company; attentive, kind, informative, and very knowledgeable! I cannot wait to find another neon signed order after my recent experience! Thank you again for such a wonderful product, incredibly fast shipping, impeccable packaging, and fabulous customer support!! Will absolutely do business with you again!!!
By Lucas M.
Crystal provided exceptional assistance and promptly responded to all of my requests for changes. Working with her was incredibly smooth and effortless.
By Monica
After surveying and communicating with about 5 different LED/Neon sign vendors, I decided to go with NeonSigns.com. I just received my new Badlands Band custom sign and it is really blowing me away! I used it at a band show for the first time last night and it’s great, so bright and colorful! Plus it has many more interesting modes of animation and color changing than I was expecting. The development team led by Faye patiently answered all of my questions and gave me a great deal. The shipping from Shanghai to Virginia took only a few days, which also amazed me. I believe this is the only firm in the field right now offering the level of customization that I needed. I would be happy to purchase from them again, don't hesitate! The quality, service and value are all great!
By Peter B.
The product was great and as expected. We had a small issue with it, and Crystal helped get it resolved very quickly.
By David
Streamline service and fast response from Crystal. Products arrive fast. I had a wonderful experience here and definitely will return for other design.
By Tino V.
Crystal was very responsive and helped us with our custom neon sign. The neon sign was beautiful ! It was bright and exactly what we wanted!
By LexiLou Special E.
Crystal was a great help in answering all of my questions. The product came out perfectly! I bought a custom neon sign with my company's logo on it and everyone in my office was amazed at it. I love how bright it is and how I can change the levels of brightness. Would highly recommend!
By Alexandra