Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
23 reviews
NeonoenSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Neonoen, as The Most Affordable LED Neon Sign Supplier around the world, creates beautiful, high-quality handmade signs that can be used for weddings, parties and home. It is also perfect for scenes like bar, beauty salon. Light up your logo, it will absolutely add more vibes and attract more clients for your business!
Neonoen (neonoen.com) has 23 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
23 approved reviews, newest moderated first
They customized a sign I wanted to the exactly and my sister was overjoyed to see her business letters in lights. You need to buy from them hands down. They work with you and offer advice / suggestions. Tip: BUY THE REMOTE
By The SugarWitch C.
Response from Neonoen· Mar 28, 2024
Thank you for your likes and support!
Sent very poor quality product and the sales rep blocked or changed phone number.
By Alexander F.
Response from Neonoen· Mar 28, 2024
Hello, if you have any needs, please contact our official email and we will give you a satisfactory answer and processing. We serve you enthusiastically, and our products all have a 1-year warranty.
Bought the light for US$320 for my cousin's wedding gift. The package came wet and torn and the adapter was broken. Contacted the seller but wasn't very responsive and I was getting stressed as the date gets nearer. Found out that both light and adapter are both shipped from China. And I can get actually the exact same light from Aliexpress for $50.🙁
By Jeanette
Response from Neonoen· Mar 28, 2024
Hello, we are from the United States, and our factories have places in the United States, China, and Europe. Our products are strictly inspected and the product packaging is intact before shipment. The wet packaging you mentioned was caused by improper handling by the logistics company during transportation. I'm really sorry for the bad experience I brought you. We will strictly require logistics companies to protect our products on the transportation road.
Formalidad en los trabajos, calidad en cada uno de ellos, atención personalizada y cuidando cada uno de ellos hasta el más mínimo detalle. Si hay ocasión, repetiría sin dudarlo.
By Jose R.
Response from Neonoen· Mar 28, 2024
Muchas gracias por sus me gusta y apoyo, estaremos felices de servirles nuevamente.
Una gran experiencia con dos carteles de neón en distintas ocasiones. Estupendo servicio por parte de Eva, una de sus empleadas, atención personalizada, seguimiento del pedido en todo momento y trato genial. Satisfecho 100%. Será un verdadero placer seguir confiando en ellos.
By Jose
Response from Neonoen· Mar 28, 2024
Muchas gracias por sus me gusta y apoyo, estaremos felices de servirles nuevamente.
Great customer service. Fast shipping. Beautiful product.
By Xavia F.
Response from Neonoen· Dec 11, 2023
Thank you for your support and giving us the greatest encouragement
The service was great! The lights are really pretty！
By william L.
Response from Neonoen· Dec 11, 2023
Thank you for your support, we will continue to work hard in the future
