NeobitsReviews of neobits.com

Confusing advertising caused me to place an order that shouldn't have been placed. They charged 20% to return and you have to cover shipping both ways. All and all they basically stole $400 from me in fees for their mistake. NEVER buying from them again and telling all my friends.

they are the worst...no professionalism....no respect for their customer...3 weeks and i'm still waiting for my refund for their faulty product...they have no care or concern for the customer....AVOID THEM .....Nina Roy has no professionalism or customer support...they should be blocked from all selling sites and the owner should be ashamed of himself for allowing this person and their customer support to work as they do ....simply disgusting sincerely Msettembre

I ordered a Samsung Keyboard for my tablet in the color bronze, and received a white one instead. When calling to resolve receiving the wrong color product, the representative on the phone was not understanding and was rude. Furthermore, after filling out the return authorization form on their website, it took over a week to receive any communication. They were not returning calls either. After finally receiving a return authorization number from them, I returned the product promptly. They received the returned product on August 15th. After they received the return package, I waited a few days and called their accounting department. The indicated that they indeed received the return package and that they would credit my credit card in a few days. However, another week passed, and finally, on September 1st, they provided an email saying they had received the return product. This was 15 days AFTER they had received the returned item. I did eventually get my refund. Now, I realize that every story has two sides, but I HIGHLY suggest BUYING FROM ANOTHER RETAILER if possible. Btw, the rating system they use (eKomi) on their website is moderated in such a way that they do not allow any negative reviews. The send all negative reviews through a mediation process. I have waited to post this review on TrustPilot to see how that process will play out, and all that has happened are messages that go to/from Neobits and myself. There was no actual mediator involved.

Bought a big paperweight. a cisco 2100 modem... that was supposed to work... This store shipped me a DOA product and they wont return or refund me because they said that their product is non-refundable. I only okayed the order because i expected it to work when it came to us... Do not buy from them.