I wanted to return my item it’s new and…
I wanted to return my item it’s new and non used, they didn’t answer any email!!!
By Zaid M.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
88 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Anime Inspired Clothing Brand
Nen Culture (nenculture.shop) has 88 customer reviews on The Fair Hearing, with an average rating of 2.1 out of 5.
88 approved reviews, newest moderated first
I wanted to return my item it’s new and non used, they didn’t answer any email!!!
By Zaid M.
On time delivery, quality product
By Steven M.
The texture and enjoyment of the shirts as well as the stickers I received with them were sensational. I check the website frequently for any additional shirts I might like. Only thing I would potentially improve is the versatility of anime shirts. I would absolutely buy a code geass/my hero shirt if you had them! Also, would much love some more pants! Keep doing what you’re doing.
By Hunter A.
Great quality products. Will keep using.
By Jenny D.
T-shirt quality by itself is alright, just your average cotton t-shirt. Stamp quality on the other hand is abysmal. As a metalhead I've worn band t-shirts for the best part of 15 years, I can say that the stamp quality of Nen Culture is absolute bottom quality. It started going bad after washing the t-shirt less than 10 times(I turn them inside out and wash them in the "delicate" wash cycle, using cold water as per the instructions). I have never seen a t-shirt stamp get ruined so quickly, usually they last at least a couple of years, this took less than 4 months.
By Giorgos A.
Top notch fabric, stitching made with care, and on top of that the designs are of the highest tier, 100% reccomend to any anime fan and non-one!
By Miha M.
The measurements of the t-shirt I bought were unusual: a wide baggy fit and also quite a short torso. It wasn't like any men's size small that I'd ever bought before, and the website did not explain this. When I asked if I could return it, they said I would need to pay return postage abroad (Spain). They said the fit was listed, I went back and checked: measurements were there but nothing about the fit and style. Poor service and website.
By Omar
Size guide is a complete lie, I "fit" into their large but got XL to be safe. It would not even be able to fit on a child. I then emailed them multiple times requesting a return to which they did not respond. I will never be doing business with them again
By Abdullah S.