Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
86 reviews
Nelson Coleman JewelersSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shopping for fine jewelry stores in Maryland? Visit us online or in-store at Nelson Coleman Jewelers, serving Maryland, Baltimore, and Towson since 1856. Schedule a free consultation today!
Nelson Coleman Jewelers (nelsoncoleman.com) has 86 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
86 approved reviews, newest moderated first
Easiest/ most important purchase I’ve probably made. Effortless. Sarah was great. Very accommodating and answered all questions. We will be back for our wedding bands!
By Lucas L.
Response from Nelson Coleman Jewelers· Dec 10, 2018
Hi Lucas, Thank you for leaving the review! Sarah is a great asset to our team and I will pass this along to her. We look forward to your next visit! Best, Amanda Coleman-Phelps
Besides knowing one of the Coleman family, I met with the designer Jaci who not only listened to what I wanted in a custom item but took and improved on my idea one hundred fold, and every person who sees it says something about it. You need to go to this family for your jewelry needs. Marty Krist
By Martin K.
Response from Nelson Coleman Jewelers· Dec 5, 2018
Hi Martin, Thank you for the review! Jaci is a real asset here and I will pass along your kind words. We look forward to working with you more in the future! Thank you again, Amanda Coleman-Phelps
We had the pleasure of working with Peggy to buy our engagement ring and wedding rings. She was great to work with and we are very happy with our rings.
By Jeff B.
Response from Nelson Coleman Jewelers· Dec 5, 2018
Hi Jeff, Thank you for leaving a review. I will pass along your kind words to Peggy. We look forward to assisting you in your future jewelry needs! And Congratulations! Best, Amanda Coleman-Phelps
I loved the visiting this store. They had some unique and beautiful jewelry. They helped me pick out a special gift for my daughter to wear at her wedding and I was between two pieces and Amanda guided me in the right direction. My daughter LOVED her earrings! They also cleaned my rings!
By Cindi W.
Response from Nelson Coleman Jewelers· Dec 5, 2018
Thank you, Cindi! You were wonderful to have in! We truly appreciate the feedback and your patronage. Enjoy the wedding! Warm regards, Amanda Coleman-Phelps
I had a repair done on a ring. They were very reasonably priced. The staff were knowledgeable, friendly, and courteous. The repair was done quickly and it looks beautiful!
By Mary
Response from Nelson Coleman Jewelers· Dec 4, 2018
Hi Mary, Thank you for the review! We are thrilled that you had such a pleasant experience with us. We truly appreciate your patronage and look forward to helping you more in the future! Warm regards, Amanda Coleman-Phelps
I would give six stars if possible! Everyone I interacted with was extremely helpful and gave me all the information I needed to pick out something I was extremely satisfied with. What could have been a stressful and difficult decision was probably one of the easiest and most relaxing purchases I have made in a long time. I am still extremely satisfied with my purchase and definitely recommend visiting even if it is just to collect information. Thank you for all your help!
By Cary A.
Response from Nelson Coleman Jewelers· Dec 4, 2018
Hi Cary, Thank you for leaving a review! We truly appreciate your patronage and are so happy to serve you! Our team at Nelson Coleman works to make you feel at ease and give you all the information you need. Warm regards, Amanda Coleman-Phelps
Have a great experience every time we visit ... our agent is awesome!!!
By Julie C.
Response from Nelson Coleman Jewelers· Dec 3, 2018
Hi Julie, Thank you for leaving a review! We appreciate your patronage and look forward to serving you for many years to come! Best, Amanda Coleman-Phelps
Bought a gorgeous Estate ring. Had it resized from an 11 to a 8.5. Customer service was amazing. Never got the scrap gold I was promised from the ring nor any offer of a store credit, otherwise I would have given 5 stars.
By Jason L.
Response from Nelson Coleman Jewelers· Dec 3, 2018
Hi Jason, Thank you again for leaving this review. I am happy we were able to resolve your concern! Have a wonderful Holiday! Amanda Coleman-Phelps
