I have been trying to cancel this…
I have been trying to cancel this subscription now for 3 months. I have sent mails and sent website contacts. Please I do not use this subscription. Please cancel this service.
By Dawie N.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
51 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Generate video avatars with human-like features and micro-expressions that accurately represent your brand script or audio speech. Customize the voice of AI avatar to match the speaker's persona.
Studio Neiro (neiro.ai) has 51 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
51 approved reviews, newest moderated first
I have been trying to cancel this subscription now for 3 months. I have sent mails and sent website contacts. Please I do not use this subscription. Please cancel this service.
By Dawie N.
You are still charging me $14:98 each week for nothing. I am not using any program under this name. Please cancel this deduction immediately.
By customer
Terrible experience. For a month now, the platform for creating videos with avatars hasn't been working: when I try to create a video, the export fails. I've sent 3 emails to customer service and haven't received any response. There's no phone number to call. I have an annual subscription that I can't use and I've lost an important client. I believe that any online service, without a chat or a quick response via email, is unthinkable today
By Tiziana
I did not recall subscribing and when i sent a mail asking to cancel subscription nothing reply was given
By Werner K.
Be careful, it's a big scam. I bought a life time deal for this product via appsumo and the system no longer works!
By Yoram A.
I want to unsubscribe this facility I just signed up for 1 month not every month
By Mandar J.
I registered with neiro.ai but only a free account. I was then charged for a premium account. Despite contacting neiro.ai and sharing screenshots of my account status, plus the charge taken from my account, I did not receive any reply. I have had to escalate this charge to the fraud department of my bank. Be very careful working with neiro.ai.
By Cameron K.
Not accurate with voice AI. Definitely not my voice that has been produced, and impossible to contact to rectify and aid unfortunately.
By Daniel