Ashley has been very responsive and…
Ashley has been very responsive and flexible in working with our client to put together a service package that will serve them well while working within their available budget.
By Marcus F.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
620 reviews
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Neil Patel (neilpatel.com) has 620 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
620 approved reviews, newest moderated first
Ashley has been very responsive and flexible in working with our client to put together a service package that will serve them well while working within their available budget.
By Marcus F.
This was an easy onboarding experience since NPACCEL and the Neil Patel team remembered to make everything findable and easy to zoom through. I used the free IRS form I found online. The signature tool Panda made the process legal with a few clicks. Their SOP for onboarding certainly says "we care about you" to consultants. Many Thanks, -Linda W.
By Linda W.
Inhumane business practices. A scam. Do not even buy a trial for these services - terrible customer service and an awful company. I feel bad for anyone who works here.
By Eloise C.
Response from Neil Patel· Mar 17, 2023
Hi, Eloise. My name is Sarah, I am Chief Customer Officer at NP Digital, and I am here to solve this situation together with you. My team and I will do everything possible to improve your experience. Please reach out to [email protected]. This is the fastest way for us to help you. Sarah Chief Customer Officer at NP Digital
Great discussion of meeting my needs with your offerings. I look forward to getting started.
By Sanjiv D.
The level of detail and data that was shared with us made the difference and is why we chose NP. Sadie Scotch did a terrific job of meeting with us and walking us through what would be best for where we are in our journey.
By Amy R.
I don’t belive these reviews here! They are Hiring employees from India . We have spent more than 60K within a year and we are only getting 20-30 organic traffic? Are you kidding me? Huge disappointment!
By LA O.
Response from Neil Patel· Feb 5, 2023
Hi there, Thank you for taking the time to provide us with feedback. My name is Sarah - I am Chief Customer Officer at NP Digital and I am here to solve this situation together with you. Me and my team will do everything we can to make your experience the best it can be. Please reach out to [email protected]. This is the fastest way for us to help you. Sarah Cugini Chief Customer Officer at NP Digital
They brought the A Team to the presentation and they had done the homework on us! Thoughtful and Impressive!
By Jodi S.
Response from Neil Patel· Jan 31, 2023
Hey Jodi, thank you so much for this review! I'm going to pass this feedback along - we're thrilled you loved our presentation. Again, thanks for the feedback. Sarah Cugini Chief Customer Officer at NP Digital
Account management during setup has been fantastic, genuine willingness to get interested in our current needs and open discussion around approaches we should take.
By Seán M.
Response from Neil Patel· Jan 25, 2023
Thanks for this review, Sean! We always love hearing when our customers have had positive experiences thanks to our team members. Let us know if there's anything else we can help you with! Thanks and have a great day! Sarah Cugini Chief Customer Officer at NP Digital