I am using ubersuggest from very long…
I am using ubersuggest from very long time it is affordable and easy to use and a great tool. But there is a problem with the payment method. It didn't accept local cards and other currencies.
By SSP A.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
620 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Advanced: The Simple Process That Works To Turn Ice Cold Prospects Into Happy Customers (w/ Automated Conversion Funnels & Sequences).
Neil Patel (neilpatel.com) has 620 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
620 approved reviews, newest moderated first
I am using ubersuggest from very long time it is affordable and easy to use and a great tool. But there is a problem with the payment method. It didn't accept local cards and other currencies.
By SSP A.
Our account Manager Solana S. has been amazing to work with! She has gone above and beyond on multiple occasions to make sure our project is successful! The entire team makes an effort to learn about your business to make the most of the time they spend with you. Very happy to be working with them and looking forward to the next phase of our project! Definitely recommend it to small businesses who don't have the bandwitdth or the knowledge base to leverage their expertise.
By Denise
Representative was very thorough in her presentation.
By Ernest Tomkiewicz C.
We are an e-commerce now entering our third year of hiring NP Accel and we are beyond satisfied with their services. They truly act as an extension of our online marketing team, going above and beyond to help us reach our business goals. Solana is our account manager and she consistently advocates for her clients, problem-solves, and answers any questions we may have in a timely manner, whether it is service-related or not. She is super friendly, on top of everything, and professional. I can always rely on her for good news or a solution. Beyond the scope of work, they look out for us and raise issues they come across in our online presence that need to be fixed and they have always provided the resources needed to get them done. They've truly been a big help to a small team like ours. Highly recommend this agency!
By Winward H.
Chris Long is a Rock Star!!! She is accommodating, has immense patience, worked hard to get me in front of the right people to get all my questions answered and is a huge asset to Neil Patel Agency! She is exactly what you would expect to be working with when dealing with NP Accel. Each person I have interacted with so far through Chris just reinforces that I have made the right decision to move here into the major leagues and out of the minor leagues! Being a small local business, this was a big jump for me, and I know it was the right decision already. Thanks, Chris, and I look forward to meeting the rest of my team!
By Danielle M.
As a business owner, I engaged the services of this SEO agency for over a year. However, throughout my tenure, I experienced significant issues with their account management. The account manager was changed multiple times, resulting in a lack of proper handover and continuity. Over the past 6-8 months, numerous promised deliverables were not fulfilled, despite my continuous inquiries. Frustratingly, despite requesting a subscription cancellation since February 2023, they adamantly refused and even attempted to charge me for services in March, extending all the way to the end of June. Regrettably, I have never received satisfactory deliverables from this agency. Without hesitation, I consider this to be one of the worst experiences I've had with an agency, and I strongly advise against engaging their services.
By Small Business O.
Response from Neil Patel· Aug 18, 2023
Hi, Thank you for taking the time to share this feedback with us. I'd like to hear from you why your experience didn't meet your expectations. We would love to talk to you and learn more about what happened. Please reach out to [email protected]. We want to dive into this as soon as possible, and this is the fastest way to help you! Looking forward to solving this together. Sarah Chief Customer Officer at NP Digital
We had them for a year and our sales actually went down. You find that they have a lot of children working for them and the follow-through has a lot to be desired. In addition they make a lot of promises that they do not follow through on. My suggestion if you use this company have them not do SEO or change things on your website the reason that they at least got two stars was that they do have the capacity to get you links however it normally is 1500 to $2,000 a link.
By Disappointed
I paid for a lifetime membership for this ages ago!!! My lifetime membership with app.neilpatel.com/ is taken away just checked today now to ONLY one project and that's a trial now??? I'm sorry if you are planning to change the memberships in the future. Do that for new members that come, Don't do it for the old members that have been with you for years. Can I have my lifetime membership back with 3 projects?? Not happy at all. They have now restored my account and thank you
By Ghulam N.