I really value Neil's content and…
I really value Neil's content and expertise!
By Nida
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
620 reviews
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Neil Patel (neilpatel.com) has 620 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
620 approved reviews, newest moderated first
I really value Neil's content and expertise!
By Nida
Just started with the NP Group. It is clear that they are worlds apart from the competition reviewing the stategic plan they layed out.
By Robert M.
Dishonest? Maybe. This character crops up often and I receive emails from the organisation, too. Every time, they suggest a "free" SEO tool and offer lessons on its use. Except the tool is never free. I assume they receive commission if we sign up?
By Craig Le P.
Response from Neil Patel· Feb 22, 2025
Hi, Craig Thanks for taking the time to provide us with some feedback. My name is Sarah, I’m the Chief Customer Officer at NP Digital and I'd like to clarify that our SEO tool Ubersuggest does offer free features, including a limited number of daily searches and insights. We also provide a free trial for users who want to explore more advanced capabilities before committing. Transparency is important to us, and we never want users to feel misled. If you have any issues or need assistance, my team and I are here to help. Please feel free to reach out to [email protected], and we’d be happy to work through any concerns. Sarah Chief Customer Officer at NP Digital
Out of all the marketing companies I have used in my 12 years in business, Neil Patel’s agency has been by far the worst. The number of new clients that we were seeing on a monthly basis drastically dropped when they took over our digital marketing. This negatively impacted our business. They achieved no tangible SEO results. After 5 months, I could tell that this company was not legit and I had to pull the plug fast. I am generally very patient with marketing companies. On average, I will give them 1 to 2 years to see if they can deliver results. Also, I almost never write reviews but this one is warranted because they talk a big game and I know they will mislead over many other companies. I hope this review makes someone to think twice before signing up with them. Read the other reviews online for yourself. Almost no one talks about how Neil Patel’s agency has delivered great SEO results that significantly impacted their business. My recommendation is DO NOT sign up with this company. It’s a borderline scam given how much they charge in return for how little they do or deliver.
By Olu
Response from Neil Patel· Feb 18, 2025
Hi Olu, I appreciate you taking the time to share your experience. My name is Sarah, and I’m Chief Customer Officer at NP Digital. I want to personally acknowledge your concerns and ensure that we take your feedback seriously. It’s disappointing to hear that our services did not meet your expectations. We aim to deliver real, measurable results, and I’d love the opportunity to understand more about what went wrong in your case. If you’re open to it, I’d like to review your campaign in detail and see if there’s anything we can do to make this right. Please reach out to me directly at [email protected] so we can discuss this further. Regardless of the outcome, your feedback helps us continue improving, and we truly appreciate the opportunity to learn from it. Thank you for your time, and I hope to connect with you soon. Best, Chief Customer Officer at NP Digital
Spencer did a great job explaining the seo service!
By Jim M.
Wonderful interactions with the staff; excellent expertise; great results even in light of developer blockers (at the client end).
By Luke
So far so good 5 stars. we will see once we work together more
By Pacific Island S.
It is impossible to cancel your subscription.
By Dennis
Response from Neil Patel· Dec 16, 2024
Hi, Dennis Thanks for taking the time to provide us with some feedback. My name is Sarah, I am Chief Customer Officer at NP Digital, and I am here to solve this situation together with you. My team and I will do everything possible to improve your experience. Please reach out to [email protected]. This is the fastest way for us to help you. Sarah Chief Customer Officer at NP Digital