Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
21 reviews
Neckfan.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Neckfan.com is the home of the Neck Fan — a hands-free, wearable neck fan built for people who spend real time in heat. Our portable neck fan delivers 360° airflow around the neck and face, runs whisper-quiet, and offers up to 17 hours of battery life on a single charge.Our customers wear their rechargeable neck fan for travel, theme park days, outdoor work, sports, summer commutes, hot flashes, menopause symptoms, and long stretches without air conditioning. USB-C charging means no disposable batteries. Hands-free means hands actually free — no clip, no lanyard, no grip.Designed by Respiray, an Estonian wearable technology company developing personal comfort and breathing-zone devices since 2020.Every order from Neckfan.com is backed by our 60-day money-back guarantee, responsive customer support, and warehouses in both the US and EU for faster shipping.
Neckfan.com (neckfan.com) has 21 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
21 approved reviews, newest moderated first
I was impressed how fast they were
By Timothy D.
Response from Neckfan.com· Aug 11, 2026
Dear Timothy, Thank you so much for your wonderful review! We're delighted to hear you were impressed with how quickly everything was handled. Thank you for choosing us, and we hope the Neck Fan keeps you cool and comfortable on many hot days ahead! Karl, CEO of Neckfan.com
Very well informed all the time of how my order was progressing. It didn’t take as long as I thought it would to arrive in Jersey. The hot days we had when I ordered it have gone, thankfully nowhere near as hot as other parts of the world. But with hot flushes ongoing even at 82, I will always find a use for my neck fan. Thank you👍
By Anita A.
Response from Neckfan.com· Aug 6, 2026
Dear Anita, Thank you so much for your wonderful review! We’re delighted that you were kept well informed throughout the delivery and that your order arrived sooner than expected. Thank you again for choosing us and sharing your experience. Wishing you many cool and comfortable days ahead! Karl, CEO of Neckfan.com
The device arrived on time and works excellently!
By David R.
Response from Neckfan.com· Aug 5, 2026
Dear David, Thank you for sharing your experience! We’re delighted that the Neck Fan arrived on time and works excellently. Thank you for choosing us and for taking the time to leave a review. Wishing you many more cool and comfortable days ahead! Karl, CEO of Neckfan.com
Going thru 2nd round of hot flashes. Cools me and my hair, which is short, right down. Plus I love the hum and vibration. I have dementia and this helps shut out the noise and large sound changes (such as commercials) which are very intrusive.
By Lynn S.
Response from Neckfan.com· Aug 4, 2026
Dear Lynn, Thank you so much for sharing your experience! We’re delighted that the Neck Fan helps cool you down. Thank you for choosing us and for taking the time to leave such a thoughtful review. Wishing you many more cool and comfortable days ahead! Karl, CEO of Neckfan.com
I like the fan, in that it circulates air, however, in direct, hot sunlight, it basically circulates warm air, not “cold” air as advertised!
By Marvin K.
Response from Neckfan.com· Jul 21, 2026
Dear Marvin, Thank you for your honest feedback. We’re glad the Neck Fan helped keep you comfortable. You’re right that in extreme conditions, such as direct sunlight on a 110°F day, the surrounding heat can limit its cooling effect. We’re sorry if our wording created a different expectation. We appreciate your review and are grateful you chose the Neck Fan. Karl, CEO of Neckfan.com
I don't sweat after cancer treatments. This product cools quickly!
By Nancy
Response from Neckfan.com· Jul 14, 2026
Dear Nancy, Thank you so much for sharing your experience. We’re truly glad the Neck Fan gives you quick cooling comfort, especially after everything you’ve been through with your cancer treatments. Hearing that it makes a meaningful difference in your daily comfort means a great deal to us. Thank you for choosing us, and we wish you many comfortable days ahead. Karl, CEO of Neckfan.com
Had a hot spell and the neck fan made it more bearable
By customer
Response from Neckfan.com· Jul 10, 2026
Thank you so much for your lovely review! We’re delighted to hear that the Neck Fan made the heat more bearable and helped you stay comfortable when you needed it most. Thank you for choosing us and for sharing your experience. Wishing you many more cool and comfortable days ahead! Karl, CEO of Neckfan.com
These neck fans are incredibly awesome. They are light, so they don't contribute to the heat while sitting on your neck. The fans have a good flow, so they do cool. The reach of the flow is also pretty good.
By Tabitha O.
Response from Neckfan.com· Jul 6, 2026
Dear Tabitha, Thank you so much for your wonderful review! We're delighted to hear that the Neck Fan feels light and comfortable to wear, without adding extra heat around your neck. It’s great to know the airflow and reach are giving you the cooling comfort you expected. Thank you for choosing us and for taking the time to share your experience. Wishing you many cool and comfortable days ahead! Karl, CEO of Neckfan.com
