Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
1,078 reviews
NebrooSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Improve your hearing without breaking the bank - For Americans with mild to moderate hearing loss: without a prescription, costly audiologist visits and expensive hearing aids. You are just one step away from Hearing clearly again. Americans that suffer from mild/moderate hearing loss don’t need to visit a doctor or spend thousands on hearing aids anymore.
Nebroo (nebroo.com) has 1,078 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 667 reviews with 5 stars · Clear filters
I can actually hear!!! I am 90 deaf in left and 75 deaf in right....I can hear with these in!! WOWand can't beat the price...love,bev6886
By Bev Albright M.
Response from Nebroo· Dec 3, 2025
Hearing this brought a big smile to our team! We’re grateful for your feedback and so glad the hearing aids are making such a positive impact. Thank you, Bev! 💙
I just ordered an "Infinity" for my partner Sandra. We are octogenarians & nervous about online ordering. Marc answered all my questions about billing, return policy, program guide, delivery 7-12 days, contact number for onboarding customers, location of manufacture (China), location of call center (Philippines), charger cord, batteries for ultraviolet cleaner. Nebroo is licensed in North America so far, having been started in April or May 2024. Now I feel better about calling Customer Support in the future!
By Bill W.
Response from Nebroo· Dec 3, 2025
Thank you for sharing your experience! We’re so glad Marc was able to answer all your questions and help you feel confident about your order. We look forward to supporting both you and Sandra every step of the way. Please don’t hesitate to reach out anytime — we’re here for you!
I was conversing with Marc to purchase Nebroo Hearing Aids. Marc was very pleasant to work with. He was knowledgeable, polite, patient, just very helpful to get my request completed. I had experienced problems the evening prior with the Nebroo website and could not complete my purchase. Everything worked smoothly with Marc.
By Richard R.
Response from Nebroo· Dec 3, 2025
Thank you for sharing your experience! We’re so glad Marc was able to step in and make the process smooth and easy after the website issue. We appreciate your patience and we’re happy to have you with Nebroo!
I had an issue in so far as one earpiece wasn't performing properly. Nebroo customer care were fantastic. They replaced the unit promptly, no argument, no fuss. Hats off to them. I find the hearing aids easy to use and they really work for me.
By ALEC
Response from Nebroo· Dec 3, 2025
Thank you for sharing your experience! We’re so glad our team was able to resolve the issue quickly and hassle-free. It’s great to hear the hearing aids are working well for you now. We’re always here if you need anything!
I was having some difficulties with my product, and they solved my difficulties without any problem. Very cordial and helpful.
By Larry K.
Response from Nebroo· Dec 3, 2025
We appreciate your feedback! It’s great to hear that our team was able to assist you quickly and courteously. Don’t hesitate to reach out anytime.
Have worn expensive hearing aids for 12 years. Looked at several OTC aids, and had many questions about Bluetooth connectivity, modes, etc. Over several weeks of questions with outstanding responses and answers, I ordered the Infinity model. Unfortunately they don’t fit my ears well, but am still working with company to find a solution. The support, manuals, course on “how to” could not have been clearer, more timely, or better. Hope they work for anyone who tries them.
By Bob
Response from Nebroo· Dec 3, 2025
Thank you for sharing your thoughtful review! We’re glad our team was able to support you throughout your questions and provide clear guidance along the way. We’re here to help you find the best fit and will continue working with you until we get things right. We truly appreciate you giving Nebroo a try!
Great, fast, helpful customer service !
By Donna Cirincione A.
Response from Nebroo· Dec 3, 2025
Thank you for the great feedback! We’re glad our team could help quickly. We’re always here if you need anything!
I received excellent help when i had a problem with one of my Nebroo units. A course of action was put into play, and I was apprised of company offers for going forward with the Hearing aids in the extended future.
By Mario M.
Response from Nebroo· Dec 3, 2025
Thanks for the review! We’re happy we could help and provide a clear path forward with your hearing aids. We're here whenever you need us!
