James was compassionate when guiding me…
James was compassionate when guiding me through the assessment process. He was efficient and kind. I would highly recommend this company for your counseling and assessment needs.
By Greg F.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
82 reviews
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New Directions Assessments provides fast, objective, and genuinely helpful professional assessments for individuals dealing with substance use, mental health, or other legal matters. Since 2010, New Directions Assessments has provided assessments for a variety of different scenarios, including after DUIs and other legal situations, or for workplace incidents.
ND Assessments (ndassessments.com) has 82 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
82 approved reviews, newest moderated first
James was compassionate when guiding me through the assessment process. He was efficient and kind. I would highly recommend this company for your counseling and assessment needs.
By Greg F.
James was very kind, attentive and down to earth, and calmed my nerves surrounding a stressful time-sensitive situation. I don’t think anyone plans to find themselves in any sort of situation as this, and a friendly conversation with good, clear direction makes you feel a little less like the world is ending. Thank you, James!
By Elizabeth
Carla worked with on my account, payment, and scheduling. She was very attentive,helpful, and prompt Which I was very appreciative of Dorne
By Dorne W.
I work with James from New Directions to start the reinstatement of my license in Michigan. He was very informative and attentive. I also spoke with Mindee and Michael that set up the assessment. They made the process as easy and quick as possible, so I can get back to work and move forward. Thanks, Tom
By Thomas M.
James helped me so much. He was knowledgeable and explained everything thoroughly. I very much pleased with the service I received. Thanks James
By Christi P.
James was very helpful and friendly and was willing to work with me and got my assessment done in a timely manner
By Tiffany S.
Carla explained everything very well. Everything has been seamless so far.
By Jacob
Very pleasant to talk to. Carla was informative and communicative making the whole process easy and stress free.
By Lindsay