NBAStore.com came through finally after…
NBAStore.com came through finally after sending me medium twice when I ordered xxl. The custom Jersey did make it for my event!!!
By D. G.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
150 reviews
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Official Twitter account for NBAStore. com and NBA Store NYC located at 545 5th Ave. For customer service questions, follow @NBASTORESupport
NBAstore (nbastore.com) has 150 customer reviews on The Fair Hearing, with an average rating of 1.7 out of 5.
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NBAStore.com came through finally after sending me medium twice when I ordered xxl. The custom Jersey did make it for my event!!!
By D. G.
I didnt know the Store credit is different from Nba Pass, I bought the store credit thinking I could use it for Nba Pass and unfortunately it doesnt work, I wasted a $100
By Teddy E.
Hi, just wanted to advertise my experience about a NBA birthday gift for my son. First of the gift/delivery came way past tthe birrthday, so I had trouble with my sons happpiness on his birthday. Furthermore upon ordering there was trouble with the delivery, even when the two items I ordered was obviously from the same store, the delivery was set to be in seperate parcels, which in itself also is quite awful, but now still after a month or so I have not recieved a refund eventhough they could not deliver the second part of the order.
By D David S. R.
Update: My initial review although far from positive was an accurate report of my experience. This is an update. An ordered item was not received. The issue was FedEx & not NBA. But as NBA chose FedEx as their agent it was ultimately their issue. After a number of frustrating & unproductive experience with NBA online I finally found a phone number and spoke with customer service in The U.S. The issue was satisfactorily resolved in a professional manner.
By Paul K.
Quality not so great fit small and I ordered a size up so I don’t think stuff is authentic
By Rosalind T.