Monday, November 9, 2026 · Customer reviews of US businesses
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461 reviews
NayaxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Nayax, a global fintech company (NASDAQ; TASE: NYAX) dedicated to providing businesses with a comprehensive payment platform and management system for their operation. Since 2005, we've been at the forefront of the cashless payment revolution, offering innovative IoT services and management solutions for unattended retail. Driven by our customer-first mindset and a commitment to in-house development, Nayax has evolved into a leading omnichannel retail solution provider. With over 1,200 talented employees located in 13 offices around the world, we proudly serve customers in more than 120 countries. We've established partnerships with several global financial institutions in order for our platform to be able to accept over 50 currencies and over 80 major forms of payment. Moreover, Nayax holds a license as a payment institution in Europe. As consumers increasingly embrace digital payment methods, Nayax continuously develops value-added services for our customers. From consumer engagement solutions and customized payment methods to an extensive API suite and a feature-rich mobile wallet app, our fully customizable management system provides an agile ecosystem that empowers merchants to improve their bottom line. Our commitment to innovation and to our customers sets us apart. Rooted in our core values, Nayax's dedicated teams consistently deliver innovative products that meet the evolving needs of retailers and consumers alike. Our mission is to empower retailers by providing them with growth tools and systems that reduce operational costs. At Nayax, we believe in creating a lasting impact on our customers' businesses, converting casual consumers into dedicated followers. By offering consumer engagement tools, loyalty programs, and omnichannel solutions, we help retailers increase their bottom line and accelerate their growth. Important Note: Nayax is a payment provider for vending and other unattended machines, which means we clear cashless payment transact
Nayax (nayax.com) has 461 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
Showing 224 reviews with 5 stars · Clear filters
So far so good, our issues have been resolved in a professional & timely manner, we cannot ask for a better service. thank you.
By Pluteus
Response from Nayax· Aug 22, 2024
Thank you for sharing your experience :) We greatly appreciate you taking the time to leave us positive feedback and thank you for choosing Nayax!
Great product, amazing support. When you ring up for technical help, the staff are very knowledgeable and work things through. Brilliant customer service.
By Sam M.
Response from Nayax· Aug 22, 2024
Thank you for sharing your experience :) We greatly appreciate you taking the time to leave us positive feedback and thank you for choosing Nayax!
great service and very knowledgable techs
By shane T.
Response from Nayax· Aug 16, 2024
Thank you for sharing your experience :) We greatly appreciate you taking the time to leave us positive feedback and thank you for choosing Nayax!
Extremely quick and clear process
By Jamie T.
Response from Nayax· Aug 15, 2024
Thank you for sharing your experience :) We greatly appreciate you taking the time to leave us positive feedback and thank you for choosing Nayax!
J'ai un problème avec un distributeur/ terminal de paiement géré via Nayax GTI et le technicien m'a très rapidement contacté afin de m'expliquer et résoudre mon problème en moins de 48h
By Body F.
Response from Nayax· Aug 15, 2024
Thank you for sharing your experience :) We greatly appreciate you taking the time to leave us positive feedback and thank you for choosing Nayax!
Very fast response time for my query - recommend.
By customer
Response from Nayax· Aug 15, 2024
Thank you for sharing your experience :) We greatly appreciate you taking the time to leave us positive feedback and thank you for choosing Nayax!
Your team were quick to diagnose the problem my Customers have stopped calling my phone. That tells me I am making money again.
By Neil
Response from Nayax· Aug 15, 2024
Thank you for sharing your experience :) We greatly appreciate you taking the time to leave us positive feedback! We strive to provide excellent customer service and are happy we helped you achieve your goals.
I've dealt with Nayax support for nearly 10 years and find them one of the the most helpful and efficient team to communicate with. Their experience, politeness, and professionalism is always appreciated. All the enquiries, faults and device swaps, are dealt with really quickly. This makes our customers and myself as an engineer, very happy
By Jerry W.
Response from Nayax· Aug 15, 2024
Thank you for sharing your experience :) We greatly appreciate you taking the time to leave us positive feedback and thank you for choosing Nayax for so long. We aim to continue providing you with the best customer service in the industry!
