Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
57 reviews
Navistar Van LinesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your search for a reliable moving business is here. We make moving day less stressful for you by supplying services 24 hours per day, seven days per week. When you select us, you will have experts from the side from start to finish. Stress-Free Moving is Potential. Relocation poses numerous challenges: building restrictions, homeowners’ association fees, and stringent moving requirements are just a number of them. If you don’t have the opportunity to manage them all, let our specialists take control. Our experienced team ensures that you undergo all these requirements without any hassle. Count on us to work with you and construction management to ensure a smooth transition to your new home. For stress-free moves, there’s only one name you can trust. NaviStar Van Lines.
Navistar Van Lines (navistarvanlines.com) has 57 customer reviews on The Fair Hearing, with an average rating of 1.2 out of 5.
57 approved reviews, newest moderated first
Anthony told me all I need was $655 down they would pick up my belongings from storage unit when truck got to my unit they called and said that I need to send them another $650 when the deal was that the store my belongings free for 45 days then I pay the remainder and the truck was already in CT refuses to refund my money refuses to pickup and store my belongings DON’T TRUST A WORD THEY SAY
By Michelle P.
Do not use this company Lied to me and after assuring me they Be available if issues arise, they went radio silent Promised me they would not sub job out but did Promised delivery and we left florida only to find out it could be 30 days vs 5 to get my 94 yr old mothers possessions I paid additional $$ to subcontracted co to get delivery 5 days after contracted date I will say that R&M trucking was extremely good with customer service and the guys who did move and saved the day
By John O.
DO NOT USE THIS COMPANY. HORRIBLE CUSTOMER SERVICE!!! THEY WILL NOT HELP YOU TRACK YOUR ITEMS AND MAKE PROMISES THAT ARE NOT TRUE.
By K K.
Do not trust this company. Hired them for door to door across the country move. They sub contracted a unknown company -a simply life-from Chicago who sent out 3 men. The only one who could speak English was a severe schizophrenic who could not speak and had severe dyskinesia’s or he was on something. They wanted more money for shipping containers but could not communicate size and did not have them available either. They were going to take my property to a warehouse in Illinois and pack it into crates and they had no idea where this warehouse was located. They also had no idea when the property would arrive in Utah. They kept trying to get additional signatures for financial responsibility. We called Navistar and the agent who was on the document said he never spoke with me as they confuse documents with wrong agent names. We called the police and sent them away. Navistar offerred to send another crew, but our time was limited as in 2 days we needed to be in Utah working so we declined. We moved ourselves with a Uhaul from Michigan to Utah. They declined refunding my 2K deposit. DO NOT HIRE THIS COMPANY. They lie and steal your money. Its a scam.
By Deborah V.
I was simply getting a quote from this Co I asked for the name of the company looked them up, so all the negative reviews and told him no thanks he then proceeds to send me this email: “You must think I'm dumb, I know once you asked my company name you started looking us up. You think because we have bad reviews were not a reputable company? I'll tell you one thing honey, if you go with a company that looks great on the internet you’re going to be in for a real treat on the day of pick up.” I’ve never dealt with someone so unprofessional and rude. If he’s that way before I sign a contract, I can only imagine how he be after- scam artist!!!
By Jennifer T.
I inquired about a move. They called me WEEKLY until I made a decision. Was given a quote to move from Ohio to Mississippi. They were 4K cheaper than the competition. That should’ve been my 1st clue. Turns out they are a BROKER not the actual movers. The moving company was late. They did their walk around and said the quote wasn’t high enough, so he did an additional quote. Almost 6 thousand higher. I had no choice so we did it. When it arrived late the next day, they only had 2 guys with 2 20ft trucks. It took them almost 5 hours to unload. They didn’t want to reassemble anything even though I’d paid for it. Once they left we started unpacking. They broke a glass quilt holder that was a family heirloom. We’re missing over a $1000 worth of stuff. I’ve tried to contact the guys that were calling me to no avail. I’ve called customer service and they are beyond rude. When I questioned her she replied I didn’t ask her to look into it. Really? I told you I wasn’t happy with being charged almost 6k more. Should’ve been her 1st clue. Supposedly the CS manager only reports to the owner and refused to let me speak to anyone else. There’s no way I’d EVER recommend this scam company. Buyer beware.
By Tim M.
Don’t get confused this is a broker not a moving company! They scheduled my move with a company that had no contact info, Then the moving company never showed up and when I called to get more info the customer service “supervisor” said they can’t do anything about it and refused to refund my money. This is a scam company
By Dustin V.
SCAMMERS!!!! Long and short!! Just avoid completely...
By Robert H.
