Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
548 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Medicare Insurance specialists
Navigate Medicare (navigatemedicare.com) has 548 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
548 approved reviews, newest moderated first
Nyla is very patient and extremely helpful! Thanks to her my father now has a great insurance plan with some really amazing benefits that we would not have known about without her help. We are both so pleased with her kindness, professionalism, and felt that she truly has her clients best interests at heart.
By Cindy
Bob was fantastic! Explaining everything, filling out forms, and recommending plans he did not represent! A 5-star medicare guy. I'll recommend him to friends.
By Terence P.
She gave us an overview of our options, but allowed us to choose the plan that worked best for each of us. Cancelled our former insurance for us and took care of all the details!
By Karen T.
Response from Navigate Medicare· Oct 4, 2022
Thank you so much for the review of Selina Weston and thank you for being our customer.
Two years ago I was looking for help with SS l called Miss Ciny and she way with me till the end because I had questions and she found the information for me. Thank you. Joan Sartin
By JOAN S.
Nyla Alcala was very patient explaining everything about the new plan, it was a pleasure speaking with her, she made sure she found a plan to meet my needs. Highly recommend her.
By Lydia G. H.
Duane is a good example of technology meets comon sence customer service with personal contact. EXCELLENT!!!
By pete S.
Response from Navigate Medicare· Oct 3, 2022
Thank you for taking the time to send the feedback ....We are always here if you need us..
I had the pleasure of working with Crystal Holman who diligently helped me understand the process/options of Medicare. I definitely recommend her as she goes above and beyond to help her customers find the best solution for them. Thanks Crystal!!
By Diane H.
Eirik Price went above and beyond to help my mom resolve some Medicare and Social Security issues. He was efficient and knowledgeable but also friendly and caring in his approach. I am grateful for his assistance and would highly recommend his services.
By Elizabeth L.
