My agent
My agent, Nyla Alcala is very knowledgeable and kind and understanding when explaining coverages, options, etc. So glad she's our forever "go-to" agent for health insurance.
By Tonya M.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
548 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Medicare Insurance specialists
Navigate Medicare (navigatemedicare.com) has 548 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
548 approved reviews, newest moderated first
My agent, Nyla Alcala is very knowledgeable and kind and understanding when explaining coverages, options, etc. So glad she's our forever "go-to" agent for health insurance.
By Tonya M.
Blanca DeLeon was very helpful and knowledgeable about all plans available. She was extremely helpful in helping me pick the best plan for me. This is going to be a much better year for me with better prescription coverage at a reasonable price. Thank you Blanca DeLeon for all your help. I appreciate your assistance.
By Debbie P.
Very pleasant, knowledgeable and helpful… Thank you, Cindy I look forward to working with you in the future… Happy Holidays 😊
By Katie Paulson U.
Completely satisfied with knowledge, professionalism and service that Nyla provides her clients. She helped my wife and me navigate the Medicare maze with ease.
By Rick F.
Nyla is a very conscientious agent, and she provides the research for me to review and suggestions for my conditions—Nyla patiently went over my questions and allowed me to review my options. I genuinely appreciate her tolerance.
By Mark C.
I cannot speak for this company as a whole, but Nyla Acala has helped us save thousands of dollars over our previous health plan. She is punctual, a patient and outstanding communicator, and she stays current with the ever-changing health insurance industry. All of our questions were answered to my satisfaction, and I feel confident that we have acquired a policy that will best fit our health needs and is the most affordable in today's marketplace.
By Tim T.
Great personality, very knowledgeable and helpful
By Leone D.
John is very articulate and thorough and detail explanation of the plan.
By Rajendra P.