Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
239 reviews
Navicore SolutionsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Navicore Solutions is a national leader in the field of nonprofit financial counseling. What sets our organization apart is the quality and depth of our counseling model, as well as our longstanding commitment to acting in the best interest of our clients. We provide compassionate counseling solutions to consumers nationwide in the areas of personal finance, consumer credit, student loans, foreclosure prevention and housing. A national 501(c)(3) organization, Navicore Solutions operates 11 offices in 11 states nationwide and our certified counselors assist more than 100,000 consumers each year through in-person, telephone and Internet counseling across the United States.BBB A+ Business Since 1991 · 100% Certified Counselors · Call 1-800-992-4557
Navicore Solutions (navicoresolutions.org) has 239 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
239 approved reviews, newest moderated first
Navicore was very responsive and attentive when working with my situation. I am happy with my DMP and know I can reach out to a live person if I have any questions or concerns.
By Jessica A.
Response from Navicore Solutions· Aug 12, 2022
Jessica, we really appreciate you taking the time to share your rating with us.
Gina has been extremely helpful and is a huge asset to your company!
By Courtney
Response from Navicore Solutions· Aug 12, 2022
We are so happy to hear that our team provided you with excellent service. We will make sure that Gina gets the recognition that she deserves.
Working with Navicore was great. The process was clearly explained and easy to setup. I’m very satisfied working with Navicore!
By Price T.
Response from Navicore Solutions· Aug 12, 2022
We are grateful that you took the time to share your feedback.
Yes you guys are awesome. The gentleman I spoke to (Jeff) very professional
By Michael S.
Response from Navicore Solutions· Aug 11, 2022
Thank you for sharing your feedback. We are glad to hear that our team’s performance exceeded your expectations and we will make sure that Jeff receives the recognition he deserves.
Mi experiencia fue corta debido a la falta de un requisito necesario, sin embargo recibí una buena atención y asesoría en cuanto a lo que debía hacer y por eso estoy agradecida. Siempre estuvieron dispuestos a ayudar. Gracias.
By Evileci
Response from Navicore Solutions· Aug 10, 2022
¡Gracias por tu reseña!
Stop this nonsense.
By Douglas
Response from Navicore Solutions· Aug 11, 2022
Thank you for letting us know, Douglas. You have been removed from our mailing lists.
Navicore Solutions has help me with my Credit Card Debts,with Consolidating all my cards,and making one payment,with lower interest rates.Now I 'am able to pay of my credit card Debts,in less time.Thanks for your financial advice. Ms,B Eilets
By Beatrice
Response from Navicore Solutions· Aug 10, 2022
We are so happy to be able to help you with your financial situation, Beatrice. Thank you for your review.
adequate. Overall experience with company is frustrating. Everything has to be redone. Probable reason: staff turnover. Noone seems to know what's going on.
By Sue
Response from Navicore Solutions· Aug 10, 2022
Hi Sue, Thank you for sharing your feedback with us. We are sorry that your experience did not go as smoothly as you had hoped. We take client satisfaction very seriously and will examine the situation that caused you to have to resubmit information. A Customer Service representative will reach out to you soon. Thank you for giving Navicore Solutions the opportunity to help you along your financial journey.
