Nava Health & Vitality CenterReviews of navacenter.com

If I could give 0 stars I’ll be happy. THIS IS MY SECOND TIME VERY BAD EXPERIENCE. This is really delicious you guys are forcing patients to have Membership only and they forcing you to buy they on Supplements. Anyone who have extra 💲go to NAVA HEALTH if you Don’t Have 💲STAY AWAY from this place.

Membership only! Beware! They don't tell you until you go to check out. When you cancel, they keep charging your card. SCAM! My wife was the patient, in case the company wants to whine that they don't show me as a client. UPDATE: Kim called us and was knowledgeable about the whole experience. We were told we would receive the appropriate refund and would not get billed again. Thank you Kim, and as to the rest of the personnel responsible for this debacle, you should be embarrassed.

Dr Wills was very organized and informative. Melissa was awesome. She helped me with a lot of questions I had and also very informative. Thank you !!

Deonte made my experience great! I had called asking to reschedule all my appointments since my schedule changed this year. I mentioned living kind of far and he said I could schedule all visits as telehealth, but it's preferred for the initial in person. This made my day as I'm terrified driving in the MD-DC-VA area. Deonte, thank you for creating a perfect patient experience! Well done!! Stellar service!!

Daniel the support staff who checked me out is always respectful and friendly and my Nutritionist Mary Kate Gowdy, was so invested to my goals as well- she asked me the hard questions and gave suggestions without imposing or making me feel like I'm losing or Being nag at…

I trusted my doctor at NAVA for 3 years and put up with their incompetent support, nurse, admin and billing staff for that long. They will not take care of you, not refill, fight you on the dosage the doctor prescribed, not respond to calls and leave you spending hours trying to convince them to confirm with your doctor. The worst part is that they will charge your credit card at any time, without a warning, without an explanation and several times for the same service - months later! You will spend hours on the phone trying to decipher all the charges. I asked them to stop charging my credit card and said I no longer authorize charges - they continued nonetheless leading me to close my account. Great doctor, unscrupulous business practices. I endured 3 years of it but had to quit because of the stress I suffered through.

I came to Nava Health to see if I could utilize a holistic approach to manage my diabetes. I found the medical staff at the Nava Health Center in Fairfax to be knowledgeable and quite frankly, fantastic. Doctors spent time listening and getting to the heart of the problem. The nutritionist I worked with was great too. That, however, is where it ends. After the visit, when I was feeling most hopeful about the direction of my health journey, I was transferred to a "health coach" who is really nothing more than a sales rep. During my last visit, the doctor suggested I begin taking semaglutide to lower my A1C levels. The health coach would help get me set up with details, scheduling, etc. During this conversation, the health coach explained that 3 months on the "NavaRx" program (semaglutide and working with a nutritionist) will cost $1130. I asked her why wouldn't any of this be covered under insurance (I am diabetic and semaglutide is a commonly used/approved diabetic medication). She explains that they bill this as a weight loss medication.....but I'm taking this for my diabetes....why wouldn't you bill it as such? She said she would email her manager and get back to me. That never happened. It was during this exchange that I started to become very suspicious of the entire program and asked to cancel my $90 monthly subscription. She agreed to do this and said I would receive an email confirmation. I never received an email confirmation. A week later, I called the main Nava Health office. During this conversation, I was told that health coaches cannot cancel memberships (even though they can sell them to you and get you set up with them), and I needed to call another number instead, and IF I happened to receive a voice mail, then I should leave this specific information, and THEN I should probably try to call that number again. Bottom line, canceling this is going to be a major pain. Overall, it is a terrible feeling to have a fantastic experience with doctors and nutritionists, only to have the rug pulled out from underneath you when you realize that behind the entire facade is this massive sleazy sales scheme. My diabetes management is not something to be "upsold."

I was very young when I had a hysterectomy & was told that, because the doc left 1 ovary in, I would bounce back & that one (1) ovary was all I needed. Within a month, I was experiencing sweats, horrible moodiness, sleep disturbance, listlessness & a host of other symptoms. I kept asking my doc to check my levels, however all he did was to give me a hormone pill. It took care of some of the issues, however I never went back to normal. Thinking it was in my head & being the female (taking care of everyone but myself), I just kept moving on. Fifteen (15) years later, I found NAVA. Dr. Lord confirmed my suspicions & I therefore moved on to BHRT with a specific combination of hormones specific to my levels. I am also doing IV infusions (Total Wellness), which in conjunction with BHRT & some vitamin supplements, has me feeling like the person I was almost twenty (20) years ago. My husband is now going to NAVA, and as a skeptic of EVERYTHING, has seen amazing results & is a believer. We also have referred three (3) other people who are just as happy with the treatments they are receiving. This place is truly amazing. I read some of those sour reviews of which are mostly due to money issues & not actually medical treatment. My suggestion is to simply ask questions. How much are the memberships, research the treatments & what your insurance will cover, what are the monthly fees, are there yearly fees, etc. (but remember to ask about credits & percentages off supplements). Simply do your research but remember anything you do to better your health situation is worth the cost. If you are interested & your health is of most importance to you, just ask the Doctor, Nurse or staff what it is you CAN do to improve your health. Start small & when you feel & see results you may find this is definitely worth it.