I can already tell that I will be a…
I can already tell that I will be a customer for a lifetime
By Optimum H.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
537 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Nav is a technology company building the leading financial health platform for small businesses. What started as a way for small business owners to easily find funding has become a destination for over 350,000 small businesses to get everything they need to understand the full picture of where their business stands, and how their business data can impact their business financial health profile.Nav’s financial health platform gives small business owners transparency in finding the right loan, credit card, banking and other business services as well as cash flow and credit insights, and more. Nav is the only place small business owners can see what financing they may qualify for before they apply - all in their pocket.
Nav (nav.com) has 537 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
537 approved reviews, newest moderated first
I can already tell that I will be a customer for a lifetime
By Optimum H.
Andres Has great customer service and communication skills! He was a pleasure talking with and was very informative on my matter at hand. Andres made my NAV experience a pleasure. Thank you again my Nav Team!... DRE PARKER INDUSTRIES LLC
By Adrian
So explain how all your debts are paid in full (over 40 days paid in full) and NAV says your score dropped by 50 points??? The PPP loan and funds is another story, im a double minority, NAV did absolutrly nothing, we received many emails saying we are approved over and over again..BUT we received NOTHING.All our affairs are in order EIN, SOLE PROP, DUNS, BUSINESS BANKING SCHEDULEC ,1099,ETC BUT NOTHING..im disgusted most by this drop in my score for paying off everything.I DONT RECCOMMEND THIS SERVICE AT ALL..
By Joy H.
CSR was very helpful in helping me reset password for my account.
By Frederick R.
Great to have and they help you with your credit amazingly
By Michael B.
Nav is awesome!!! Thank you for always providing amazing customer service.
By Ali J.
I like that I can see all 3 business credit score with Nav
By Lion I.
While we are in pandemic struggling to survive, Nav who has integration with Clover will try to value you by giving you some points like your business's credit worthiness. I completely refuse to honor any of these given to my business by Nav in fact I give them 0 points from my side. Applied for PPP and never heard back! Really? Is this how you help small businesses? Worst experience. Stay away and do not even judge my/ anyone's business from credit worthiness from any rating they provide to a business.
By Ajay G.