Best customer service
Best customer service experience ever very efficient and professional
By Herdjy Louis J.
Response from Nav· Aug 5, 2022
Thank you Herdjy!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
537 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Nav is a technology company building the leading financial health platform for small businesses. What started as a way for small business owners to easily find funding has become a destination for over 350,000 small businesses to get everything they need to understand the full picture of where their business stands, and how their business data can impact their business financial health profile.Nav’s financial health platform gives small business owners transparency in finding the right loan, credit card, banking and other business services as well as cash flow and credit insights, and more. Nav is the only place small business owners can see what financing they may qualify for before they apply - all in their pocket.
Nav (nav.com) has 537 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
537 approved reviews, newest moderated first
Best customer service experience ever very efficient and professional
By Herdjy Louis J.
Response from Nav· Aug 5, 2022
Thank you Herdjy!
Amazing Services and Customer Services
By Seven Media P.
Response from Nav· Aug 5, 2022
Thanks for your kind words! I am glad we were able to help!
great the best that have done it
By Assets Ventures L.
Response from Nav· Aug 5, 2022
Thank you!
I had a very good experience I’m glad there are still people in the world with great customer service skills.
By Layouke D.
Response from Nav· Aug 5, 2022
Thanks, Layouke! We are grateful, too!
I am happy with finally getting finished with setting up my account
By Renetta D.
Customer service is rather great. They do go above and beyond to make the phone call easy.
By Karl D.
Response from Nav· Aug 5, 2022
Thank you, Karl!
Excellent customer service
By Angel G.
Response from Nav· Aug 5, 2022
Thank you, Angel!
Called about a paying subscription not showing up, Fletcher did a amazing job walking me through.
By Alija A.
Response from Nav· Jul 22, 2022
Thank you for your review! I am happy we were able to get this situation resolved in an efficient manner.