Excellent customer service and great…
Excellent customer service and great communication
By Tara G.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
537 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Nav is a technology company building the leading financial health platform for small businesses. What started as a way for small business owners to easily find funding has become a destination for over 350,000 small businesses to get everything they need to understand the full picture of where their business stands, and how their business data can impact their business financial health profile.Nav’s financial health platform gives small business owners transparency in finding the right loan, credit card, banking and other business services as well as cash flow and credit insights, and more. Nav is the only place small business owners can see what financing they may qualify for before they apply - all in their pocket.
Nav (nav.com) has 537 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
537 approved reviews, newest moderated first
Excellent customer service and great communication
By Tara G.
I had an issue with my name being spelled wrong. I called customer service and spoke with a customer rep by the name chad. He was very efficient. He solve the problem very quickly and was very professional and solve my problem very quickly
By Angela B.
Great company to build business credit and way more it’s working great for me now so glad I found NAV
By christopher
My representative Brendon was thorough and professional. Great service!
By Anna T.
The best web chat experience i have experienced in a very long time. My issue was resolved and my time was respected. I can't ask for more than that.
By Theus- Our United C.
Being informative great customer service
By Aar A.
The representative was pleasant and knowledgeable.
By Christina D.
The ease of placing my business credit thru Nav for all the lenders to view in one place.
By Anthony Z.