Great company
Great company
By Alicia C.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
537 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Nav is a technology company building the leading financial health platform for small businesses. What started as a way for small business owners to easily find funding has become a destination for over 350,000 small businesses to get everything they need to understand the full picture of where their business stands, and how their business data can impact their business financial health profile.Nav’s financial health platform gives small business owners transparency in finding the right loan, credit card, banking and other business services as well as cash flow and credit insights, and more. Nav is the only place small business owners can see what financing they may qualify for before they apply - all in their pocket.
Nav (nav.com) has 537 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
537 approved reviews, newest moderated first
Great company
By Alicia C.
I had the pleasure of speaking with Garrett to solve some issues with my new nav account. Garrett was professional and very knowledgeable, which made my call with him enjoyable. Within a few minutes, my account was running as it should. Great guy and left a positive impression I shall remember!
By David J.
NAV helps keep me moving in the right direction with my business. Their site is easy to read and follow. I need to visit their site more often I’m missing out on great resources. Their customer service support is awesome also!!
By JM
All my concerns answered Aubrey was friendly knowledgeable & professional!! Walked me through each step and stay on the line until I understood & my issues were resolved!
By Deep T.
great service
By amamda
Nav has been great with building business opportunities. Nav is the best. We love the community and resources offers. Thank you Nav 💜
By Thrive Strong L.
I needed help getting a critical feature to work on my Nav Prime account. Sam was professional, patient, and very thorough in walking me through the steps it took to get my card working again.
By Aaron
I don't like being auto-charged an annual subscription that I never signed up for an auto renew on. Any product, every time, I specifically cancel any auto renew. No. I don't remember what happened a year ago. I notice the charge, go to get it cancelled and reimbursed. Nope. No refunds. Fine, I'll go argue with my bank. Buyer beware.
By sean K.