Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
76 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Nautica, a global lifestyle brand, offers a wide selection of apparel for men, women and kids as well as a large selection of home products, select accessories like watches and small leather goods, fragrance and swimwear.
Nautica (nautica.com) has 76 customer reviews on The Fair Hearing, with an average rating of 1.4 out of 5.
76 approved reviews, newest moderated first
This company is TERRIBLE! I’m shocked, Nautica has been a big brand for a long time and I expect better than D- service. Do better Nautica! What an embarrassment! Order in store only, your online experience will be a disaster- order will be late, no one will help you, refunds are extremely difficult.
By Shannon R.
Nautica does not make 100% cotton shirts or clothing no more. Most of them are now blended with Polyester and I have sensitive skin.. other than it feels not breathable or comfortable . You don't get value for you money. I prefer Tommy Hilfiger now coz when the label says 100% cotton, its true !!
By Eliezer
Terrible customer service! I received the wrong order and they were completely unhelpful. I will never do business with this company again.
By Amy M.
This is a frauduleus company . Never received the goods . No reaction on complaints . Never do business with them !!!!!!
By reinoud
DO NOT SEND THEM YOUR MONEY! THIEVES I ordered 73.69Euros of clothing, was charged 82.61Euros without warning. Customer service just says that it's due to the exchange rate, and refuse to refund the full amount as they say they are not responsible. Their English is less than average and certainly comes from half-way around the world
By Floris P.
Not worth. Better throw the money or burnt it
By Srini
I'd never heard of this brand before I bought a hoodie from M and M direct. The quality is absolutely superb. Lovely, thick material. Great fit and extremely comfortable.
By Darren H.
Ordered my stuff on Nautica Canada in August 2023. On 13th Sep. got an email from dvftrack.com that package has been shipped via sea. The last update on 3rd Dec. showed that parcel will be delivered within two weeks which I have not received yet (20th Dec.) I read dvftrack.com reviews on scamadviser.com & found that this website is a SCAM. Nobody picks up my calls at dvftrack.com. Sent emails to Nautica but nobody answered. I assume Nautica Canada also is a dubious website. Lost US$ 100 and waiting from the last four months for my parcel. STAY AWAY from these websites if you want to save your money.
By Hs M.
