naturemd.comReviews of naturemd.com

I emailed them to find out exactly how much Turmeric is in the GutRhythm Daytime Detox, as I am already taking a Turmeric supplement and the label does not break down the ingredients. Kelly's reply was: "It's a proprietary spice blend so we cannot disclose all spice ingredients. So, while we do not want to give away our secret blend you can rest assured all the ingredients in our flavor blend meet our product claims as listed on our packaging". WHAT?! You can't/won't tell me what's in the product I am PAYING YOU FOR AND INGESTING? That's unacceptable.

Received their product GutRythm Daytime Detox: Dosage says: Take ONE SCOOP Product did not come with a scoop. NO other info on wha the dosage is. "Chat support" No response. Frequently Asked Questions-- They say, go to our EXTENSIVE LIST of FAQs -- THERE IS one, as in 1 question: HOW DOES YOUR SUBSCRIPTION WORK? Thats it-- NO OTHER QUESTIONS!! Also they never answer their support line. OVER 1 hour.

Just like Anne, Larry, Chris, and Anthony, my account was "flagged" even though I have NEVER ordered from this company EVER. First time I ordered, and I was refunded the money saying my account was flagged for fraudulent activity, unauthorized reselling, bank disputes, BLAH BLAH BLAH. I am arguing with them currently and they promised to investigate and correct their mistake, which it is 100%. I will update my review of them if they fix the mistake. Not holding my breath but let's see what happens. Great product, horrendous treatment of repeat customers and even one time customers who could actually BECOME repeat customers.

I had an experience with Naturemd Customer "Service" that was similar to Anthony (review of 7/28/22) after having been a loyal customer for over 3 years. I was told that due to some unspecified fraud on my account, I could never make a purchase from them again. I even asked to speak with a manager who told me the same thing and said they could not override this fraud flag. I have found their products (GutConnect 365 and Synbiotic) very helpful so was quite upset about their lack of customer support. I will be looking for a replacement product and will tell everyone I know about how terribly they treat customers!!

The customer service is HORRENDOUS. They don't pick up on their support line, and don't return phone calls. I just got an additional six boxes of Synbiotic, when I still had five other boxes at home (and I take the product as directed, 1 capsule/day). I am cancelling future orders.

Similar experience as others..order was cancelled due to "account being flagged" and was told flag cannot be removed. I think others have had issues not receiving their refund so I will check to make sure I am refunded. Site seems like a SCAM

I never write reviews for companies ever, but I felt like I had to write a review for this company to let others know my experience. Came onto this company to buy a pack of 6 of an item, next morning my order was refunded and cancelled with no explanation. Emailed them why I got cancelled, and told me that my account has been "flagged" for reasons that could pertain to: Bank dispute, fraudulent activity or unauthorized reseller of items, which I did not plan to do nor done any of those things, as it was my first time ever buying from them. Also told me that once an account has been flagged, it can NOT be removed. Do not buy from this company. If they treat customers correct, you would think you would have more customers = making more money right?