Unbelievable service
Unbelievable service! you get a person when you call! friendly, knowledgeable, and my rug arrived ahead of schedule
By Lorraine N.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
625 reviews
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When you are looking for high-quality natural fiber rugs at an affordable price, Natural Area Rugs (NAR) has what you need. We are a global leader in importing, manufacturing and selling contemporary area rugs and fine natural fiber floor coverings. Our impressive selections of natural area rugs include sisal rugs, seagrass rugs, jute rugs, wool rugs, carpet stair treads, broadloom and many more. Most of our rugs come in standard and custom sizes. Custom-made rugs are perfectly made by our skilled craftsmen in accordance to our costumers' specifications. In addition, we offer a variety of contemporary area rugs, as well as made-to-order leather rugs. We offer Free, Same day and Fast Shipping to all Continental USA. International Shipping is also available.
Natural Area Rugs (naturalarearugs.com) has 625 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
625 approved reviews, newest moderated first
Unbelievable service! you get a person when you call! friendly, knowledgeable, and my rug arrived ahead of schedule
By Lorraine N.
Timely shipping. Easy installation. Good quality. One stair tread a little smaller than the others, but overall, I am pleased.
By Nancy R.
I love the stair treads. They look fantastic! My only issue was paying $150 for them to be shipped to Hawaii.
By Suzanne
Very good selection and service. I'm happy with my purchase. Would recommend this company.
By Zenaida G.
The sisal/wool area rug we bought earlier this year to match our treads had a much better anti slip backing than the one we just purchased. The first one did not need a rug pad to avoid slipping. This most recent one needed an anti slip rug pad to keep from sliding on wood floor. Don’t know why they switched.
By Marilyn
Quality materials, great selection of rugs. Timely delivery. Would only suggest that you trim the backing pad a bit shorter than the rug so the customer does not have to trim it.
By Lester F.
1. Beautiful high-quality rugs. 2. In person they looked exactly as presented on-line. 3. Arrived quickly. 4. Customer service promptly and efficiently correcting an error I made on my initial order. Highly recommend
By Robert J.
Excellent product.. easy to install.
By Jeffrey