Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
625 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
When you are looking for high-quality natural fiber rugs at an affordable price, Natural Area Rugs (NAR) has what you need. We are a global leader in importing, manufacturing and selling contemporary area rugs and fine natural fiber floor coverings. Our impressive selections of natural area rugs include sisal rugs, seagrass rugs, jute rugs, wool rugs, carpet stair treads, broadloom and many more. Most of our rugs come in standard and custom sizes. Custom-made rugs are perfectly made by our skilled craftsmen in accordance to our costumers' specifications. In addition, we offer a variety of contemporary area rugs, as well as made-to-order leather rugs. We offer Free, Same day and Fast Shipping to all Continental USA. International Shipping is also available.
Natural Area Rugs (naturalarearugs.com) has 625 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
625 approved reviews, newest moderated first
I was initially skeptical on purchasing a rug from a company across the country without having the opportunity to examine the product. I was extremely pleased once it arrived. It looks great and arrived pretty quickly.
By Paul W.
Exactly what I specified on a custom rug, delivered sooner than expected. What more could you ask for? Definitely would recommend and use again!
By First-time P.
I ordered a custom sized sisal rug. Customer Service could not have been better and more responsive. My delivery deadline was considered and met. cpreviously ordered stairctreads from Natural Area Rugs. I consideredcorhercinline companies
By Betty D.
The rug is beautiful! It came on time and was very well packaged. I would order again.
By Nancy F.
Carpet was custom made and arrived in 10 days from order placement, just as ordered (size & materials). Had previously ordered samples so no surprises as to the actual carpet material. Binding seems to well attached. Knocked down one star because there are some long streaks in the carpet that make it look like a thread is missing or something else is going on. Does not look like it will degrade durability - just a bit of a cosmetic defect.
By Don L.
The rug is so very pretty and I called several times about it as it was a custom size and the staff was so kind and answered all my questions. I would defintly use them again
By Ann
Everything was great, delivery, packaging, etc, and we love the new rug.
By Ellen F.
Exactly as described.
By Christopher M.
