I would like to know how to phone
I would like to know how to phone. I am happy with my puzzle of the blessed virgin. However 1 piece is broken. If someone could contact me please
By ROSEMARY A.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
49 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Puzzles from NatoCraft are wooden jigsaw puzzles, hand designed and laser cut in San Francisco, CA, USA✨Uniquely Shaped Pieces✨High-quality Eco-materials✨Self-adhesive Puzzle Kit✨Perfect Edge-matching✨Great Gift for Kids & Adults
NatoCraft Premium Wooden Jigsaw Puzzles (natocraft.com) has 49 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
Showing 7 reviews with 2 stars · Clear filters
I would like to know how to phone. I am happy with my puzzle of the blessed virgin. However 1 piece is broken. If someone could contact me please
By ROSEMARY A.
I found it difficult to request replacement puzzle pieces. For the howling wolf, the animal puzzle pieces are not as well done as I expected; some are too fragile and arrived with broken legs. I also do not see the relevance of including lion shapes in a wolf puzzle resulting in the puzzle's theme becoming lost. Also, the Marian puzzle is a good idea, but it is ruined by the awkwardly shaped specialty pieces of demons. The first piece I pulled out was a fat, cartoonish demon, which I did not like at all. Finally, the puzzle boxes were not made well enough as they are hard to keep securly closed. Overall, I am disappointed.
By T. V.
troppo lunga l'attesa del pacco . troppe scuse legate al covid-19
By Agostino M.
We are senior adults with no children or pets living with us - the very pretty koala and child puzzle has 2 pieces missing from the child's ear. We believe we did not loose them. Thank you for the opportunity to let you know.
By Judy and H.
Still waiting for it to arrive
By Nicholas P.
It has been 2 weeks and have not received my puzzle. It is even hay to see the status
By Suzanne C.
When I opened the box the puzzle was shipped in, the lid to the puzzle was not on and there were pieces of the puzzle falling on the floor and the counter. Some of the pieces looked broken as well. Very poor shipping, especially for the price. Unfortunately, this is going to be a birthday present for someone in the summer so, I won't know if they have a the pieces for months.
By Renae D.