Quick and easy return process
Quick and easy return process. Thanks!
By Hunter
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
453 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
By combining the finest materials, functional design, and considered details, Native Union creates products with personality, that enhance the way you live with your tech.
Native Union (nativeunion.com) has 453 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 295 reviews with 5 stars · Clear filters
Quick and easy return process. Thanks!
By Hunter
Native Union a remplacé en un temps record, au titre de sa "garantie à vie limitée", notre câble d'alimentation iphone défaillant. Service parfait, donc
By Emmanuel L.
Good customer service, easy warranty process.
By Marselen
What a good and fast service. My iPad charging cable broke after 3 years. I reported this and received a replacement cable within 1 week at no charge.
By Consumer
My cable stopped working after 2 1/2 years. Native Union honored my lifetime warranty and sent out a new cable within 2 weeks. I did have to provide some information which I got from my original receipt and box. All correspondence was over email.
By Van
Customer service is amazing I would definitely purchase from Native Union again
By Pamela D.
We purchased two Native Union 8 ft. charging cables in 2021. Recently one of the cables stopped charging. We notified Native Union and sent them the documentation they requested. Native Union sent us a replacement cable within 7 days. We were very happy with Native Union's quick response and resolution of our problem.
By Julius N.
Customer service was amazing. I received my replacement product in a week and it was very easy to to sell with the service team. Timely responses!
By Joseph F.