Every rep I have spoken with has been…
Every rep I have spoken with has been extremely helpful kind and quick to answer my questions and resolve my issues
By Jennifer C.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,300 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
NativeMed is a pioneering weight loss company dedicated to transforming lives through innovative and personalized health solutions. Our core offering centers around a comprehensive weight loss program, uniquely designed to cater to individual needs and health goals.
NativeMed (nativemed.net) has 2,300 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 2,186 reviews with 5 stars · Clear filters
Every rep I have spoken with has been extremely helpful kind and quick to answer my questions and resolve my issues
By Jennifer C.
Novah was a big help in adjusting my delivery date. It’s great to have a company that actually provides great customer service and Novah was a big help.
By Ron S.
I had to change my shipping date and it was so easy thanks to Novah! Super helpful and fast! Great service!
By Alison
Elise and Morgan T are awesome. Quick with responses on all of my questions. I wanted to know how to stay on my current dose with my next vial which was a higher dosage and Morgan T got back with me quickly. ( current dose is working fine so I wanted to stay with it until I needed to up it) I wanted to switch from glycine to B 12 for my next shipment coming in August. Elise put the request in right away for me. They are both WONDERFUL to work with!!!
By Wendy Beth M.
Great customer service, communication is quick and they are very helpful.
By Rian B.
There was too much time between my communication and company's response. The situation was handled nicely amd acknowlegded with clear answers amd follow up. Thank you.
By Kerry Cooper M.
Rocel was very polite and helpful when I cancelled my future renewal with Native Meds.
By Debbie in F.
Maria is the best! She gave me such quick replies and information to all my questions regarding my dosage. She was patient and kind and treated me like a valued customer. My only wish is that there were more Maria’s in my life for everything else! She is the gold standard in customer service and the top reason I am loyal to Nativemed. Thank you Maria, I’m grateful for you x a million!
By Kathryn S.