Good customer service
Good customer service. Quick response time. Easy to speak with someone and make adjustments.
By Kat
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,300 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
NativeMed is a pioneering weight loss company dedicated to transforming lives through innovative and personalized health solutions. Our core offering centers around a comprehensive weight loss program, uniquely designed to cater to individual needs and health goals.
NativeMed (nativemed.net) has 2,300 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 2,186 reviews with 5 stars · Clear filters
Good customer service. Quick response time. Easy to speak with someone and make adjustments.
By Kat
Cheryl helped me with account information and figuring out the things I needed help with. She was very helpful and very quick to respond!
By Consumer
Elwin is very helpful and fast! Always answers all my questions!
By Stacy
Cheryl has been great! She has been prompt in replying to my questions and concerns, and flexible in the things I am asking about. It makes this process so much more enjoyable. Thank you, Cheryl!
By Jamie B.
Cheryl was quick, friendly and helpful when I had a question. This site has been so much better than the first online provider I tried. They are fast as responding, friendly, helpful and efficient at solving issues. I felt that the intake process was much more thorough and the nurse and physician were thorough and reliable. Hoping this will turn into a lasting provider for weight loss medications.
By Jenny B.
I placed an order today for quarterly trizepitide injections. I have never taken this medicine or used this site before but my family member recommended it for ease of use and how fast it was. I called customer service with some questions and Maria called me back right away and put my mind at ease. Thank you! I'm sure I'll get my shots fast and have a good outcome.
By Kailey L.
I’m new to NativeMed, but my experience so far has been great. Their team responds quickly to questions, which has made getting started really easy and reassuring. I’m looking forward to continuing with the program.
By Ronda
Maria was very helpful and answered my questions.
By Shannon D.